Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4
Ups and downs
on September 20, 2021
Posted by: Kiatoki
from Seattle WA
Expertise:Expert
[This review was collected as part of a promotion.] Being a Samsung product and getting all the little perks is nice, plus the battery life is really really good, down side is its supposed to work with wifi6 but is spotty at best.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great value with ok battery life
on September 20, 2021
Posted by: smand82
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] This is a great value phone with all the flagship features and specs. The cameras are great. Build quality is top notch. Just be sure to use the adaptive battery saver feature because the battery life does not usually last for the full day.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing screen! Awesome features! But.....
on September 20, 2021
Posted by: Heath J
from Pittsburgh, PA
Expertise:Expert
Love the phone!! The screen is HUGE but the phone isn't too heavy. The pics are the best yet and the 'night' option truly does take pics in the dark--my sister thought it was daylight! But I just cannot give more than 3 stars. I wanted to give 2 but bc the phone itself is so great, I couldn't do it!! The reasoning? Well!! I have always said to my family members that use 'Apple' that I'd never give my money to a comp like that since they only care about making money since they don't even give u a charger w your brand new thousand dollar phone!! I've literally made fun of them forever n insisted Samsung would never do that bc it's just not the right thing to do. Well!!!! Guess what?! Not only did I NOT get a charger plug w my brand new S21+ but I also only got a C to C adapter plug!!!! Who has that plug unless they had the S20??? Like, ridiculous. Now idk which company I'll go with next time but I do know I'll move away from Samsung if they're still only caring about their 'bottom' line n not the bottom line of their consumers. I just cant!!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera features, easy one hand control
on September 20, 2021
Posted by: Simona
from San Antonio Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this Galaxy s21 about 2 months ago and i am loving all the new features. I learn something new everyday and it is so easy and convenient to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super smooth
on September 20, 2021
Posted by: Arossi
from Racine WI
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best phone I ever used, super smooth transitions, super smooth 120 fps display, all day battery, beautiful display with a small hole punch camera, I love how it's plastic so it gives the phone a unique look and it doesn't break as easily as glass. My iPhone friends were impressed with the s21 and some would even switch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first smart phone!
on September 20, 2021
Posted by: bjerry
from Kingston, New York
Expertise:Beginner
[This review was collected as part of a promotion.] Beautiful! Easy to use (adapt to). My son bought for me on Mothers Day, but I did not start using until end of July. Foolish me! I love It!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 20, 2021
Posted by: Time2play
from Seattle WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded my S10 in for the S21. Wouldn't have thought the new phone would be 10 times better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great
on September 20, 2021
Posted by: soxkoyanks
from Lafayette, Indiana
Expertise:Expert
[This review was collected as part of a promotion.] The S21 5G is a powerful phone. It has a great processor which makes for a responsive experience. The cameras are good, but not exceptional in low light. Also it's a bit disappointing that there is no headphone jack. All my previous earbuds were rendered useless overnight, and the Galaxy Buds have been quite lackluster. Would I recommend it? Sure, but only if you can get a good deal on it.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US