Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Fantastic phone
on September 17, 2021
Posted by: Mikeylikes88
from Lakewood California
Expertise:Expert
[This review was collected as part of a promotion.] The camera on it is insane. The advancements that Samsung has made shows why they surpassed Sony and will continue to dominate the phone market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on September 17, 2021
Posted by: Durin3003
from Edwardsville IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I Pre ordered this phone to move from my last iPhone. I'm so happy I did. It is by far the most practical, high quality, and cohesive phone on the market. I love the cameras! Night mode is a must have. So I happy I upgraded to this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A real phone to own
on September 18, 2021
Posted by: Nedal
from NS
Expertise:Expert
[This review was collected as part of a promotion.] This is the only thing i did this year that i will never regret. This phone has made my life much easier. I truely love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but could be better
on September 18, 2021
Posted by: Phoenix
from San Antonio, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate that it feels more cheaper and now we're forced to get the ultra for the more premium feel
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone so far...
on September 18, 2021
Posted by: Reg S
from Houston, TX
Expertise:Intermediate
I really like my S21+ 5G. The battery life is great, the sound is really good and so far I have not experienced any hardware or software hiccups. My issues are pretty much the same as others, the phone is loaded with bloatware. Some can be deleted or disabled, but most can't. The lack of an SD slot makes no sense to me especially considering the base model only came with 128GB space. The fingerprint sensor is inconsistent and I miss the one on my old S7. Finally, I don't understand why they included a C to C data cable and not a standard charging cable. My old phone was not a C type so I had to buy an extra cable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on September 18, 2021
Posted by: MoonMan
from Springfield, Il
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using this phone for about two months now, upgraded from a Galaxy S8. The 120 refresh rate makes this phone buttery smooth. Battery life is great and the screen overall is just stunning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect!
on September 18, 2021
Posted by: Leftturnexpert
from Mobile, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm someone who loves technology and loves innovation. I may love those things but I don't always want to pay for them. The Samsung S21 is a piece of engineering that I will pay for. This phone does everything you want and some. The display is probably the best part as it is easy on the eyes while giving perfect color representation and clarity. Not only that it is at 120hz which is better than most monitors. Another thing that is brilliant is the battery life. This phone may not be as good as the S21ultra but for 500 dollars less it is amazing. With all my apps running I can use phone for almost 12 hours straight as if I'm at my work station. The look and feel of this phone is nice but I still miss the glass back but that is just a preference. The only thing I would change is the price and the headphone jack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved Samsung phones
on September 18, 2021
Posted by: BRking710
from Juneau, Alaska
Expertise:Intermediate
[This review was collected as part of a promotion.] Just wish I did more research before picking the S21 5g model. I traded in my Samsung Galaxy S10e for the Galaxy S21 5g not knowing it didn't have the Samsung pay anywhere. I used that a lot with my S10e. Overall I've been a fan of One UI and look forward to 4.0. Only wish I picked the S21 + or Ultra when I traded in my phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US