Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4 out of 5
4
Great size, design, and speed
on September 11, 2021
Posted by: melton1304
from Palmyra, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] This device has been great with battery life, speed, and plenty of easy features to use. The camera has been great. Design feels solid and sturdy. I really miss having the option of a microSD card but still have plenty of space with the 256 GB option.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and style
on September 12, 2021
Posted by: chico
from Rockford, Illinois
Expertise:Beginner
[This review was collected as part of a promotion.] I love this phone and has a great camera. Easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clean and fast !!
on September 12, 2021
Posted by: ritzr
from Arcadia, CA
[This review was collected as part of a promotion.] the phone is very clean and sleek, with a thin and light profile. the phone is also super fast with a great camera and smooth refresh rate
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really solid phone!
on September 12, 2021
Posted by: Ka11
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone two months ago and it's been very reliable and fast. There have been very few discrepancies between app performance on this phone vs iPhones. Clean design and great battery!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery issues
on September 12, 2021
Posted by: Mekjadjah
from Nassau County, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought this and returned it for the S21 plus because the battery was dying too fast. Overall the phone has some amazing features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Quick & Customizable
on September 12, 2021
Posted by: Awal89
from Hutto, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung 21S 5G for a few months now. I really like how I can customize most widgets and the phone is very fast. I appreciate that they were able to bring the price down on the phone by making minor changes that didn't effect performance or experience such as a plastic back instead of glass. The only downside is the battery life - many background processes seem to drain the battery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice additional features
on September 12, 2021
Posted by: LV2Shop
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone had some good additions, but it has an awkward way to turn it off.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on September 12, 2021
Posted by: Michaeldem
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Just upgraded from LG phone this phone is far superior in functions and ease off use and amazing camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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