Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Great features!
on September 10, 2021
Posted by: Punktheedge
from Puerto Rico
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from s10 to this, new great fearures, fast, and long lasting battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Put the buttons back
on September 10, 2021
Posted by: DrFog
from Indianapolis, in
Expertise:Intermediate
[This review was collected as part of a promotion.] I liked the buttons on the S9 better. Less chance of staring Bixby.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great capability. I am still learning
on September 10, 2021
Posted by: bill
from southport
[This review was collected as part of a promotion.] This is almost the equivalent of a computer and requires some study and practice to take advantage of the many features. I downloaded and printed the instruction book which is 170 pages. I hope to use many of the advanced features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features!!!
on September 10, 2021
Posted by: Valss11
from Lake Villa, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the new phone for about 3 weeks now & am really enjoying it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excels at Everything, Best in Class Performance
on September 11, 2021
Posted by: jjino
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S21 5G for over 6 months and I've nothing but praise for how enjoyable the user experience has been. The software and hardware combine for a blazingly fast yet battery efficient device thanks to the Snapdragon 888 processor, 120 hz display and the optimizations of One UI. Watching media content on this device is a joy and due to the high levels of brightness offered on this device. The under display fingerprint sensor is very speedy and I find it very rarely fails to correctly read my fingerprint. One UI offers a lot of features and customizeability yet to be found on stock Android offerings, something that keeps me within the Samsung mobile ecosystem.
The camera experience is praiseworthy as well, Pictures and HDR content always turn out impressively on this phone and the 30X Zoom is another feature that comes in handy very often, especially for a visually impaired person such as myself. Video offerings go up to 8K though I find sitting in 8K a bit impractical compared to typical 4K and 1080P. 4K30 is my preferring shooting mode and I find color and picture to be more than satisfactory in nearly every shooting scenario. Night mode photography is also very impressive.
Overall I find the Samsung Galaxy S21 5G a compelling purchase and I can only see myself upgrading to a device that improves upon the offerings that this phone brings to the table. Hopefully the S22 will be able to do that.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 11, 2021
Posted by: JSpecV
from Oklahoma City
Expertise:Intermediate
[This review was collected as part of a promotion.] 1st brand new released phone I've upgraded to with no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features are great
on September 11, 2021
Posted by: Maritza
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this one month ago and I can't t put it down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen stopped working for no reason
on September 11, 2021
Posted by: Christina
from Victor, NY
Expertise:Expert
I pre-ordered this phone and really enjoyed it until its screen stopped working yesterday. I haven't dropped this phone and I don't know what happened. Even if I get the screen replaced under the warranty, I can't be sure that it won't happen again in a year.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US