Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4 out of 5
4
Great phone
on September 8, 2021
Posted by: Bmall1981
from Atlanta Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone overall is great. Picture quality is amazing and videos almost look like you're there. The only issue is the battery. While better then older models the battery still drains fast when connected to Bluetooth or using location services. The first month the battery was awesome and then starts going downhill from there. Purchased in February 2021
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 8, 2021
Posted by: Jacob
from Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] Like it's size and compact portability and 5G. Great and would recommend it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Transfer from Pixel
on September 8, 2021
Posted by: Nobig
from SLC
Expertise:Expert
[This review was collected as part of a promotion.] Would be a 5*, but some glitches when used Samsung app to migrate contacts etc from Pixel. Some contacts disappeared
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great.
on September 8, 2021
Posted by: Shahmir
from Fairfield,CA
Expertise:Expert
[This review was collected as part of a promotion.] You need add the headphone jack back and reduce the camera bump.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life is not so great.
on September 8, 2021
Posted by: Rosiet
from Fresno ca.
Expertise:Expert
[This review was collected as part of a promotion.] My Husband and I both purchased a Galaxy S21, now I'm experiencing a few glitches.
What I really don't like is the Battery life is not so great.
Thank you
Sincerely
Rosiet
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great bought for my gf
on September 9, 2021
Posted by: Melloncholy
from Woodland, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it as a present for my gf she loves it I would do it again
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love The camera!
on September 9, 2021
Posted by: Mom of 2
from St. Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] I AM SO HAPPY I STAYED WITH MY SAMSUNG! I LOVE EVERYTHING ABOUT IT!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on September 9, 2021
Posted by: Ashley
from Bristol, CT
[This review was collected as part of a promotion.] I went from a Samsung S7 to the S21, and I gotta say I love it, was definitely worth the upgrade!!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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