Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4
It is a good phone.
on September 8, 2021
Posted by: Qantas108
from Wilton Manors, FL 33305
Expertise:Expert
[This review was collected as part of a promotion.] The phone is a solid. The only issue I initially had was it was so similar to the last one. But overall this phone has been a winner
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Bar To Beat
on September 8, 2021
Posted by: ProudS21User
from Hawaii
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about 2 months ago, and I love it. The price, performance, camera, everything is top notch with this phone. Seriously one, no, the best phone out there right now! Bought another one for my mom. The S20 FE last year is the phone that has set the bar for other flagships, and the S21 has set that bar even higher.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not the Yearly Upgrade
on September 8, 2021
Posted by: Umar
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is one phone that sets Samsung to carve into their path of the future. It has all the features that you'd expect but with the flaws ironed out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice clear screen-not to big and not to small
on September 8, 2021
Posted by: Neen09
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone in June and am loving it so far. The camera takes great pictures. The only con I have with it are the preloaded apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most well made Galaxy device I've ever owned.
on September 8, 2021
Posted by: Sleezy088
from Kalamazoo, Mi
Expertise:Expert
[This review was collected as part of a promotion.] The S21 has been, hands down, the best cell phone I've ever owned. Everything about this phone is just fantastic, from the display, to the cameras, to the battery life, and so on. Well done Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone could be better.
on September 8, 2021
Posted by: DVS1
from Santa Cruz, CA
Expertise:Expert
Good phone, too bad they removed some of the features that made the previous models great. Same as everyone else I'll complain about the lack of memory expansion, they should have never removed that. That was one key selling point at least for me to stay with Samsung. Now they look like their competitor the I-sores. I see the reason to remove the audio port but at least add an adapter. Also why are you mimicking the fruit products (by not providing a charger) are you really that desperate to be like them? The last thing that really is making me want to look for a new phone is the fact that I cannot charge my phone and my watch at the same time. You cannot power share while charging!!!! What is that about? I could do it in the S9 and the S10 why would you remove it from the new phones?! The charging was a huge selling point for me but now that it's gone I think I will look elsewhere for a better phone.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on September 8, 2021
Posted by: S21Mike
from Sunset Beach, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for a few months now and it's so much better than my last phone and so much easier to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
not as good as expected
on September 8, 2021
Posted by: antonio
from las vegas
Expertise:Expert
the speed and performance is a little better than S20 but the removal of SD memory slot is a big deal breaker.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US