Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Perfect Size, Useful Features
on September 4, 2021
Posted by: Ginger
from Pawleys Island, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my Samsung Galaxy S21 a few months now and I have found it uncomplicated but still full featured. I hope I never have to go without it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Photos
on September 4, 2021
Posted by: LifeIs
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I am happy with my upgrade, the camera is great and the use of the phone is the same as previous models.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on September 4, 2021
Posted by: Rui2
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I had a Galaxy Samsung note 2 until about 2 months ago it finally stopped working (after 9 years.) so I got the Samsung Galaxy S21 5G. I was worried it would be hard to get used to since it is quite a bit different than the 9-year-old note2, but it was pretty simple to get the hang of, I have all the settings to my likings and got all my apps and contacts in there.
The phone is a bit slimmer than my old phone so I was worried about the screen size but it extends to the edge so the screen is plenty big.
The battery is great, I can stay on the phone playing games and watching videos for 6 hours straight and it only uses about a third the battery.
The Camera takes clear high-quality photos, it even has different capture modes so you can take a regular photo, you can hold the capture button down and it will take a series of photos really quickly that looks like a video when shown one right after the other.
There is plenty of space on this phone for apps, music, pictures, videos, etc...
My only complaint about this phone is that it cost so much, but when you think about the quality and all the functions it has it seems worth it. and Samsung has great payment and trade-in options.
all in all, this is a great phone and I highly recommend it to anyone.
The phone is a bit slimmer than my old phone so I was worried about the screen size but it extends to the edge so the screen is plenty big.
The battery is great, I can stay on the phone playing games and watching videos for 6 hours straight and it only uses about a third the battery.
The Camera takes clear high-quality photos, it even has different capture modes so you can take a regular photo, you can hold the capture button down and it will take a series of photos really quickly that looks like a video when shown one right after the other.
There is plenty of space on this phone for apps, music, pictures, videos, etc...
My only complaint about this phone is that it cost so much, but when you think about the quality and all the functions it has it seems worth it. and Samsung has great payment and trade-in options.
all in all, this is a great phone and I highly recommend it to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
easy 2 use takes great pics
on September 4, 2021
Posted by: sluggo
from phoenix az
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone a few months ago & love it *& its features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S21,very user friendly and easy to use
on September 4, 2021
Posted by: Samsung customer for ever
from Albuquerque NM
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago to replace my
outdated S4,I was amazed by all the features it has
outdated S4,I was amazed by all the features it has
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on September 4, 2021
Posted by: Luvtophoto
from Wisconsin
[This review was collected as part of a promotion.] I bought this phone before our trip to Alaska and it came through wonderfully. Great pictures and videos.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 4, 2021
Posted by: Nells
from Winston Salem, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] The speed on this phone is much better than my last phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Another new Galaxy for me
on September 4, 2021
Posted by: v1k1ng
from Elk River, MN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few weeks ago, upgrading from the Galaxy S9. Overall I like it, but it's not very different than my old S9. The S21 5G is slightly faster, but I'm getting freeze up at times & requires me to restart it. Overall I like the S21 5G over my old S9, but the S21 5G freezing up at times is rather concerning, since it's 3 weeks new.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US