Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Still learning
on September 2, 2021
Posted by: Lady S
from Wilson NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to this Galaxy s21 5g, so far I'm still learning about it, it's going great,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All around solid
on September 2, 2021
Posted by: Bryan C
from Baltimore MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I considered the S8 and S9 solid devices. However S21 is an awesome upgrade to the other phones that I felt wouldn't be matched. I am overall satisfied with my purchase. Thanks.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy To Operate
on September 2, 2021
Posted by: Richd327
from Palm Harbor, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a month and it has performed as expected. Through the day, with my travels, the battery has not dipped below 40%. Features are good and processor is fast moving. Pictures and videos are high quality with a lot of features to play with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Value for the price point.
on September 2, 2021
Posted by: Anonymous
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] For what you get it is ok. I come from a S10 4G, and I prefer I that phone all around. The s21 is missing so key features that I used daily. Such as the Samsung pay feature where I could use it at ANY credit reader where this phone can only use NFC. I understand for the price point you get what you get, however I feel like there should be more options on this one.
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on September 2, 2021
Posted by: Ldacwa
from Omaha NE
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded about a month ago to S21 from S10. Excellent camera. Just the right combination of speed and versatility.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cell Phone
on September 2, 2021
Posted by: Jhansen05
from Phoenix AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this product 8 month ago and I'm so happy that I did, great features and great camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK
on September 2, 2021
Posted by: Jenz
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate the little window that comes up with the text message. It's too small for my bad eyes to see it and if you have something else open and it's there, SOMETIMES you can hit the back button and it goes away, BUT sometimes you end up losing what you were on because you hit the back button and exited out. I wish I could disable this feature. You can use a headset in the charging port but adapters don't work well with mine.
Features
2
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade without having to relearn everything
on September 2, 2021
Posted by: TonyD
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The upgrade is nice, the camera is wonderful and all the new features are pretty easy to learn. I do wish they would leave the buttons alone and not move them or change functions on each new model but overall a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US