Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Made My Switch
on September 1, 2021
Posted by: the0Kore
[This review was collected as part of a promotion.] This phone was packed full of nice features and had a beautiful form factor to go with it. I haven't used a Samsung phone since my Galaxy S6, but the S21 made me realize maybe it's time to switch back. I love this phone to death and I'm so happy I'm back to Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great phone
on September 1, 2021
Posted by: basunshine
from Atlanta, ga
Expertise:Intermediate
[This review was collected as part of a promotion.] Had my phone for several months now and battery life is still amazing. Takes the best pictures. I love the take a picture from a video feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hesitance turned to Happiness
on September 1, 2021
Posted by: KimO27
from Chicago, IL
Expertise:Beginner
[This review was collected as part of a promotion.] I am a first time user of any Samsung device and I was exceptionally hesitant to purchase this phone. I always considered myself loyal to my old phone brand, primarily because I am not the most technologically savvy and I was worried I would not be able to use my new phone to its fullest extent. My husband convinced me to purchase my S21 as he has been a loyal Samsung user for many years and Samsung was offering pretty great pre-order deals. I won't lie, I was intimidated at first when receiving the phone, but it didn't take long for me to get used to it. The ease that comes with figuring out how to use this phone was a pleasant surprise. I feel like I've been using this phone forever! The intuitive UI made my initial worries melt away. While I mostly use this phone for taking the most amazing close up pictures of the moon I have ever seen, it does not elude me how much this phone can handle. I am a happy transitioner!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderfully sturdy
on September 1, 2021
Posted by: SnakeEyes
from Millstadt, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone probably about 2 months ago, maybe 3. It isnt bad overall pretty nice phone. It is smaller than I had expected and I actually wish there were an option to switch this phone in for one of the other 21 series and just pay the difference seeing as how I just paid full price for this one. I really wish I would have went with the Ultra as i like a bigger phone this one is pretty small and hard to navigate some things.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Necessary Upgrade
on September 1, 2021
Posted by: CandyLollipop
from Queens, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone to replace the Galaxy S9 which was in it's final moments of life. Also, I was able to upgrade my storage capacity, so that I can store photos that are more than 3 years old. ^_^ Which I then realized I take a lot of photos. I have received nothing but amazing compliments from everyone who sees my photos, with the new upgraded cameras. Even iPhone users admitted my camera is better than their own, which is always nice to hear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great cellphone!!!
on September 1, 2021
Posted by: MiviO
from Sacramento CA
[This review was collected as part of a promotion.] I take it one month ago, and I like it.
I like to make photos, they are so amazing!!!
I like to make photos, they are so amazing!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome camera
on September 1, 2021
Posted by: Rodney
from Ojai california
[This review was collected as part of a promotion.] Night and day difference in the picture quality. This camera takes pictures on par with my high end slr.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lighting fast
on September 1, 2021
Posted by: PRKJR
from 8539 greenbriar dr
Expertise:Expert
[This review was collected as part of a promotion.] I have always bought Samson products even before they were popular, every phone basically every electronics that I was looking for and if samsung made it I would by it from samsung from, mp3 players ( back in the day) phones I think I've bought 14 phone, I had every pair of headphones until I bought the buds pro, speaker etc there products are user friendly if you have a problem there on it emediatly they COULD .
possibly walk you through it on the phone
possibly walk you through it on the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US