Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Awesome Camera!!!!
on September 1, 2021
Posted by: Jmyers
from Leavenworth, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased a few months ago and I am very impressed with the camera and many other high end features of this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on September 1, 2021
Posted by: Kg3240
from Odessa tx
[This review was collected as part of a promotion.] I brought a few months go the features are awesome camera is spectacular
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on September 1, 2021
Posted by: BBQJOHN
from Wichita, ks
Expertise:Expert
[This review was collected as part of a promotion.] Traded the 8+. Larger screen. Easy transition from the Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING
on September 1, 2021
Posted by: Leekatongue
from Alexandria MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched from a Google Pixel. To be honest, this phone had changed my life. The battery life is extremely dependable.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Good phone bad battery
on September 1, 2021
Posted by: Sharecroper59
from Dawsonville, Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone month ago and the USB charging cord that came with device overheated and damaged battery in 2d week. Now battery will only charge to 25% and that takes several hrs
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Sharecroper59, thank you for bringing this to our attention. We are so sorry to hear of your experience. I can see why you're so upset. We would definitely like to look into this issue further. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143729686
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143729686
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome
on September 1, 2021
Posted by: Lionelm
from Page arizona
Expertise:Expert
[This review was collected as part of a promotion.] Awesome phone like it alot.like the camera an screen.nice phone.!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE this Phone!!!
on September 1, 2021
Posted by: csmith
from West Hartford
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to this phone from the Note 9. I loved all the features of the Note 9(even the size) and was hesitant about going to the S21, but soon realized it was completely worth it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESONE FEATURES
on September 1, 2021
Posted by: GOD SENT ME
from Chicago, Illinois
Expertise:Expert
[This review was collected as part of a promotion.] This phone has exceeded my expectations of a how a smart phone should function. The ability to correlate the vacations that I've enjoyed this summer has made this device a one of a kind. I could say more but there aren't enough characters to complete my entire satisfaction with my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US