Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Wonderful phone with great features!
on September 1, 2021
Posted by: Tess
from West Covina, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very happy and satisfied with my Samsung Galaxy S21 5G
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on September 1, 2021
Posted by: Teedie
from Baton Rouge, LA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my Samsung Galaxy s21 5g. I love the color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 5G
on September 1, 2021
Posted by: Marvell
from Jacksonville, Florida
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone the first day it came out because my S10 was having a few issues and the first thing I missed was the microSD card slot. It was really upsetting because I would have gotten the larger size but after a few weeks, I just moved passed it. Other than that, the sore and performance hasn’t slowed down and I love it. The edge screen is still my favorite feature and widgets are amazing!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Overall
on September 1, 2021
Posted by: Randomlyspontaneous
from Boston, MA
Expertise:Beginner
[This review was collected as part of a promotion.] So far a good experience with this phone. I switched from an IPhone to and Android so it's definitely been a learning process. Figuring out the different settings and nuances of the phone was frustrating and I'm still trying to work it all out. I was disappointed that it didn't come with a wall charger/ both ends are USB C. Biggest things I miss from my old iPhone is the easy airdrop option and being able to react to messages. Otherwise, I'm pleased with the the battery life and the camera quality/features. I'm sure things will get easier as I get used to an Android.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Robz1
from San Diego
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with results, can't wait to see what's next.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but the 5g...eh
on September 1, 2021
Posted by: Bwiles
from Claremore, Ok
Expertise:Intermediate
[This review was collected as part of a promotion.] Since upgrading my phone from the Samsung Galaxy S9 to the S21 I have had more no connection detected
Or check your connection notices than ever before!!
Or check your connection notices than ever before!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable
on September 1, 2021
Posted by: Misa
from New York
Expertise:Expert
[This review was collected as part of a promotion.] The size is perfect without compromising specs. The camera is an excellent feature.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Jay jay
from Schenectady NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought my phone 2 months ago and it's excellent. The earbuds and watch sinks perfectly couldn't ask for a better phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US