Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Quality Phone
on September 1, 2021
Posted by: Bill E
from Hudson, NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my S10 for this phone. No issues. Good battery. Great camera. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 1, 2021
Posted by: Ashaleelee
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] The first thing I fell in love with about the phone was the beautiful purple color! I am always excited to see what fun colors they come up with and this one did not disappoint! The size of the phone was perfect for my smaller hands and the display is crystal clear. I get compliments on the pictures I take with it and people are always shocked when I tell them that were taken with a phone. This is one of the best phones I have owned in years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Nelly
from Bronx ny
Expertise:Intermediate
[This review was collected as part of a promotion.] My father's day gift and I love it, takes great pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Rhino
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] This is a really nice phone and I've had absolutely no problems with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good battery life
on September 1, 2021
Posted by: Michael
from Branchburg nj
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased beginning this summer. Features are great and photos are superior. Excellent battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, love the camera
on September 1, 2021
Posted by: Tracey
from Waukesha
[This review was collected as part of a promotion.] Bought this as a present to myself before a vacation, wanted a better camera. So happy that I did. Love the camera zoom and quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung blundered
on September 1, 2021
Posted by: Hotrodonthemod
from Bull Shoals AR formerly from SE Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the S21 for about 2-3 months now. At first I thought I just needed to get use to how it works. No, it is actually a step or two backwards from my S10 Plus that I traded in for it. They left the volume buttons in the same location but moved the on/off switch which was very stupid to say the least. I have had it lockup a couple times and have to shut it off and restart it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Hotrodonthemod, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Picture quality excellent. Easy to use. Great prod
on September 1, 2021
Posted by: Ronfundale
from Perrysburg Ohio
Expertise:Beginner
[This review was collected as part of a promotion.] Great phone,easy to use,dependable. It takes great pictures and video quality excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US