Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Great Smartphone!
on September 1, 2021
Posted by: Koko1
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I bought Samsung Galaxy S21 smartphone a few months ago. By far, this is one of the best smartphones available in the market, if not the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great performance and cameras!
on September 1, 2021
Posted by: Goody
from Scottsdale, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I bought an S21 in Mar 2021 and have really enjoyed using it. The performance is very fast and the cameras take amazing pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's ok
on September 1, 2021
Posted by: auraqhil
from Hasbrouck Heights, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I feel happy with this phone, I'm no crazy for technology so for pictures and basic things this phone is ok
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE EVER!!!
on September 1, 2021
Posted by: Wings3669
from Birmingham, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the BEST experience with my Samsung Galaxy S21! It has great apps, it's super fast and the camera is the best I've ever seen! I'm a long time Samsung Galaxy phone user. I just recently upgraded from my older Samsung S7, which I also LOVED!! It was definitely time for something new and I wasn't disappointed!! I also got the Samsung watch and I wear it everyday!! LOVIEEE IT!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New S21 5G
on September 1, 2021
Posted by: Dame
from Winston Salem, N.C.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a month ago and it lives up to my expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect form factor
on September 1, 2021
Posted by: UziM
from Suffern NY
Expertise:Expert
[This review was collected as part of a promotion.] I’ve been using it for about a week now and as a lifelong apple fan this phone has changed my mind completely 10/10
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on September 1, 2021
Posted by: Dougeee
from Seattle Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a good phone with a nice camera
The performance is really good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster, Friendlier, Smarter Phone
on September 1, 2021
Posted by: k9save
from South Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I both upgraded to the S21 and have been very pleased. Transferring data from the old to the new phone was effortless. This phone has a smarter battery life program that learns to conserve energy to allow your charge to last longer. You can't beat the image quality of the camera and the large screen display.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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