Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
2
Good Camera
on September 1, 2021
Posted by: not happy
from MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate this phone and wish I never would have gotten it, however, my guy got one and likes it very much. He says it fits his needs quite well. It is way too small, the keyboard constantly erases things or adds other things. The only thing I like is the camera.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hey there, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone way ahead of it time
on September 1, 2021
Posted by: Flofam
from Tampa fl
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone since it came out and have been impressed ever since. Just an overall amazing phone out preforms my last phone apple in every way plus the the camera is 100 time better plus I got an amazing deal and samsung really took care of me with add on bonuses and pre order rewards, I absolutely love this phone so much I got one for my son aswell, Samsung always does an awesome job
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for a amazing price!
on September 1, 2021
Posted by: Moni
from Union city, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone brought me back to Samsung! After having a couple of non Samsung phones the first thing you notice is the quality. But getting this quality for the price is amazing. I would recommend this phone to anyone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I mean it works
on September 1, 2021
Posted by: 23annabeth
from ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone maybe at the beginning of this year and I really like it. The download speed could be faster, but overall it is a pretty awesome phone. I really love the photo quality and all the different photo settings. it is also super easy to use.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with product.
on September 1, 2021
Posted by: Kejomu
from Anaheum
Expertise:Intermediate
[This review was collected as part of a promotion.] Going on 3 months.owned S8 previously. This upgrade is much improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Epic features
on September 1, 2021
Posted by: SuperSV0
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] It has really good graphics and almost no lag whenever I open or do anything
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great processing and speed
on September 1, 2021
Posted by: Keisha
from San Antonio
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a few months ago and it has more than matched my expectations. My best phone purchase ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best bang for your buck!
on September 1, 2021
Posted by: Beny
from Menifee, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased the Samsung S21 a few months ago as an upgrade from my Samsung s10e and I do not regret it. The 128hz Dynamic AMOLED display is crisp and stunning. The battery life is excellent lasting me the whole day and still having a little charge for the next! The Snapdragon 888 works really well with this device and does most apps at max settings quite easily. The cameras are one of the best on a smartphone device and they do not disappoint. The device itself has a fun clean aesthetic. It feels good in the hand and seems solid/built well. I really appreciate the side button design since it is way more practical for one-handed use. The only thing I miss is the fingerprint reader/sd card on the s10e. As for Value, I see this as the best bang for your buck. Everything is done top-notch and I'm very happy with purchasing this device! I recommend this to everybody!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US