Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Amazing phone
on September 1, 2021
Posted by: Tech
Expertise:Expert
[This review was collected as part of a promotion.] I upagred from s10 e s21 is a good upagrde performance camra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade from S9
on September 1, 2021
Posted by: Larissa
from Seattle
Expertise:Expert
[This review was collected as part of a promotion.] I bought this because my old phone's memory was constantly at "1 gig left" and I needed more storage capacity; having a fresh battery that lasts through the day is also lovely!
The camera's are a big improvement on my previous S9; now the pictures I take while backpacking are pretty great!
The size of the S21 is perfect for me, it's only slightly bigger than previous generations of smart phones so it still fits well in my hand without feeling more like a tablet.
The camera's are a big improvement on my previous S9; now the pictures I take while backpacking are pretty great!
The size of the S21 is perfect for me, it's only slightly bigger than previous generations of smart phones so it still fits well in my hand without feeling more like a tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and features
on September 1, 2021
Posted by: Ballard
from Kittery, Me
Expertise:Expert
[This review was collected as part of a promotion.] I jumped from a s8 to the s21 and cannot be happier. The picture is great and everything is super fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Shrugs...I guess
on September 1, 2021
Posted by: DrTia
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] The camera updates are great. However, the front camera takes up screen space and the headphone jack has been removed. I prefer wired headphones, so I'm not a fan of this update. It was also upsetting that this phone did not come with a charger or any headphones. It only came with one small usb chord. I shouldn't have to pay for an additional charger.
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello DrTia, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent Phone!
on September 1, 2021
Posted by: Anonymous
from Puerto Rico
Expertise:Expert
[This review was collected as part of a promotion.] I'm so happy a bought it. It so cool.I would love to Win a New one.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 1, 2021
Posted by: angelskeepingwatch
from San Luis Obisbo, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this because my s8 died. When I got it, I was super excited. I opened the box and couldn't help loving it at first sight! A sleek pretty pink phone sat in the box. The features of the phone are fast, powerful, and user friendly. However, my most favorite feature is the camera. It has so many different features and the photos come out beautifully. The night photos, landscape photos are gorgeous with a feature that softens the lighting that sometimes makes the photo more beautiful than the real life image. All my friends are envious and love it. My only complaint is that it doesn't have a normal hole for earphones and you have to get bluetooth earbuds or the adapter. Otherwise, it's a wonderful phone at a good price! Love, love it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21 5G
on September 1, 2021
Posted by: Pack Man
from Spring, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 6 weeks ago. I had a Galaxy S10plus before this. The S21 is a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 1, 2021
Posted by: Handyman
from Perham, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago, very happy with battery life, and ease of use
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US