Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Samsung are great phones
on September 1, 2021
Posted by: Rusty
from Ocala,Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought the Samsung Galaxy S21 5G few months ago and have been working perfectly I am stuck on Samsung phones . I will not buy any other phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive upgrade
on September 1, 2021
Posted by: Nar269
from Lake Zurich, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] Such a nice upgrade, the camera, screen, everything!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Upgrade At A Reasonable Cost
on September 1, 2021
Posted by: Street
from Panhandle, FL
[This review was collected as part of a promotion.] I'm not a nerd or probably of even average intelligence so my review is basically ugh, me like this brick better than last one. I upgraded from a S10. The choice has proven to be worthwhile. Could just be a bad S10, but the S21 seems to in general perform more efficiently (science). The camera seems to be a huge upgrade as well, so much so, I've decided to quit the military and become a professional photographer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good not great
on September 1, 2021
Posted by: Abel
from Houston, tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I hold on to phones for 2 to 3 years and my previous phone was the Galaxy S10. There are not many discernable differences between the two. I was expecting more is all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: Justyn
from Hawaii
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a few weeks ago and it runs smoothly. I am able to hear a clearer voice from the people I call, the browsing the internet is fast and the pictures the camera takes is very clear as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect
on September 1, 2021
Posted by: Workman
from South eastern ct
Expertise:Intermediate
[This review was collected as part of a promotion.] Like everything about the phone except there is no headphone jack
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best!
on September 1, 2021
Posted by: Micheboo
from Brooklyn
Expertise:Expert
[This review was collected as part of a promotion.] For years I am a Samsung buyer, if they make it ,I will buy it!
Over 30 years of buying Samsung you can't go wrong!
S215g 128 GB
This phone is amazing, easy to maneuvers the apps, and pictures, perfect!!! Love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Operater Freindly compared to Apple
on September 1, 2021
Posted by: baz12
from Rochester, New york
[This review was collected as part of a promotion.] Purchase the phone 3 months ago and have been happy with it since, unlike apple I can open all my emails and documents without extra steps
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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