Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4 out of 5
4
Solid phone so far
on September 1, 2021
Posted by: Shoot to thrill
from Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery life has been great. Camera has some cool features. Voice quality is good. 5g is spotty in my area but the phone seems really quick when connected. If you get this phone and 5g is string in your area make sure you have unlimited data. It doesn't take long to max out a small plan.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: Lilly
from Rainier, OR
[This review was collected as part of a promotion.] has all the bells and whistles you might need without being overbearing. Love the purple color as well as the usability. all around great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything about it!
on September 1, 2021
Posted by: mimi
from los angeles,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone a few months ago and Love everything about it! was used to getting the note but tried the s21 and happy i switched. don't miss the styles pen which i kept loosing and it is much more slender and not so bulky.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: tmar
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the phone for a little over 6 months and love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great 5g
on September 1, 2021
Posted by: TomR
from 37064
Expertise:Intermediate
[This review was collected as part of a promotion.] Certainly is better than my old S8. I wish it had an SD slot.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Topher
from Clarendon Hills illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my old phone for the galaxy s 21. Great camera and features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I could not be happier
on September 1, 2021
Posted by: IanSR
from Largo, FL
[This review was collected as part of a promotion.] I bought this phone right when it came out. And I am so glad I bought it. It's amazing!! It's so good at everything!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone not great
on September 1, 2021
Posted by: Hug89
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought the phone and I'm disappointed. Went from a note20 to this and the performance is dismal Co pared to that
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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