Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
3
Great features, but needs some work
on September 1, 2021
Posted by: Mnull01
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] My S21 5G very seldom rings when I have a call coming in. I do not realize I've missed a call unless they leave a voicemail.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone
on September 1, 2021
Posted by: Gary
from Sheldon mo
Expertise:Intermediate
[This review was collected as part of a promotion.] A little better than my old s9 got as a free phone
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy
on September 1, 2021
Posted by: Lene
from LaPlace, Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been having my Galaxy s21 ultra for 2 months. I am satisfied and would recommend this phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had.
on September 1, 2021
Posted by: Manchinist
from Fort Worth, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Great product. I'm glad I bought this S21 5G 128GB phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good performance and battery life
on September 1, 2021
Posted by: Beta Sprite
from Neenah, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best phone I've owned so far. The screen is clear and bright, apps and games load and perform very well, and the battery lasts for a long time, even when being regularly used for gaming.
The main downside I have is that the fingerprint detection is on the screen, so I can't use a screen protector, and it sometimes takes multiple attempts for it to recognize my fingerprint. My last phone had the fingerprint scanner on the back, and that had never failed on me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on September 1, 2021
Posted by: GrandmaB
from Ukiah, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently upgraded to the S21 and it is so much more than my last phone. More features, more space. Faster and easier to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and slim
on September 1, 2021
Posted by: RacCas
from Edinburg, TX
Expertise:Expert
[This review was collected as part of a promotion.] Need a replacement device after my Note, decided on a device a bit smaller and it was a great choice. Camera quality is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S20 5G 128 GB
on September 1, 2021
Posted by: tomvilla45
from Griffith, Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I have this Galaxy for a month now and compared to the Galaxy A20 Ultra 5 G that I had is measurably slower with the lower RAM. I don't like the smaller S 21 and it's smaller screen, smaller keyboard. I do like it's flat edges, easier and more comfortable to hold and use.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US