Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Love this phone!
on September 1, 2021
Posted by: Rick
from Livermore, CA
Expertise:Expert
[This review was collected as part of a promotion.] My wife and I have had our new phone now for a couple of months and we've have absolutely no issues with them. Plenty of battery life, ease of use and a great camera. Would not hesitate to but again or recommend. We've always had Samsung phones for years and this is the best yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really have enjoyed it
on September 1, 2021
Posted by: AxelVDubs
Expertise:Intermediate
[This review was collected as part of a promotion.] I really like this phone. I got it a little while ago and have really enjoyed it so far! I had an S10e before going up to the S21 5G. The screen is very nice and vibrant, but the main thing I like is the smoothness of the screen! Going from a 60hz screen to a 120hz screen was quite a difference in a very good way! 10/10 would recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on September 1, 2021
Posted by: Mrembo
from N
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the simplicity of the phone yet with the uniqueness of the camera. Very beautiful phone overall.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Super Cute Phone
on September 1, 2021
Posted by: Cielito
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I got my ohine 2 months ago and I'm so happy with it. It IS a bit big for my small hands so I do wish that we could get a smaller version, but it's fast and the battery lasts me ALL DAY. it's 4 stars only cuz I hate the Bixby feature and I wish there was a way to remove that from my phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very usefull
on September 1, 2021
Posted by: Bill
from Norfolk va
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone earlier in the summer. Very happy with it
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S21 5g
on September 1, 2021
Posted by: Lulabelle
from Senoia, ga
Expertise:Intermediate
[This review was collected as part of a promotion.] Definitely hadn't been my favorite phone. Haven't really seen any difference with have 5G, I've been in areas where I have full 5G and the person I'm talking to has full 5G as well and still we have dropped calls and choppy video calls
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a great phone
on September 1, 2021
Posted by: Zeeman
from Willingboro,NJ
[This review was collected as part of a promotion.] Bought the phone a few months ago and have enjoyed it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy!!
on September 1, 2021
Posted by: Mysterry 13
from Idaho
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 is my fifth Galaxy. I have loved every one of them and the S21 is no different. Everything transferred from my S10 so it's kind of like having the same phone with better upgrades. The camera is amazing! I don't ever want a phone that isn't a Galaxy!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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