Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Amazing phone!
on September 1, 2021
Posted by: Tnavas92
from Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from an S8 Plus to my S21 5G and was immediately blown away! The battery life is amazing, even when I use lots of apps throughout the day. The design is sleek and stylish with a the colors to choose from (I chose pink)! The screen is nice and big but not awkwardly big at all! Video looks amazing and sound quality is soooo good! I'm very pleased with my S21 5G and I've raved about it to everyone looking for a phone upgrade!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
samsung 21
on September 1, 2021
Posted by: luy2021
from lubbock.Tx
[This review was collected as part of a promotion.] I got it yesterday and so far it has been okay, just was not able to transfer all my data.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Ones
on September 1, 2021
Posted by: Gary
from Louisville,ky
Expertise:Beginner
[This review was collected as part of a promotion.] Im happy with the phone and camera on it.It's fairly easy to use so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera on this phone works great.
on September 1, 2021
Posted by: Ernie
from Albuquerque New Mexico
[This review was collected as part of a promotion.] I Love the camera it takes some great pictures. Thx
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like it!
on September 1, 2021
Posted by: Phone User
from Washington DC
Expertise:Intermediate
[This review was collected as part of a promotion.] It seems to be a great phone. Clear screen. Choice of lenses is a nice touch. Wish facial recognition worked better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Was great to use!
on September 1, 2021
Posted by: Bruce
from Plattsburgh ny
Expertise:Expert
[This review was collected as part of a promotion.] Bought it when it was released , used it for a few days then upgraded to the Note 20. Overall was satisfied , but it was a huge difference going from my note 9 to that . You'll love it if you get it though!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does what it does well
on September 1, 2021
Posted by: Darkhelmet
from LA California
Expertise:Intermediate
[This review was collected as part of a promotion.] Had to finally update when my 7yr old s6 was finally dying. Switching was easy everything transferrd right onto my s21. Hate Bixby though had to shut it off
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S21
on September 1, 2021
Posted by: Billy
from Memphis Tn
Expertise:Intermediate
[This review was collected as part of a promotion.] U bought this a few months ago, and I love. I just wish I would have bought the S21 Ultra because I can only imagine how much better it is.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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