Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Excellent device
on June 30, 2021
Posted by: Dennis
from Ohio
Expertise:Intermediate
I have been using iPhone last 10 years, and have been thinking about trying an android phone since last year. After reading reviews and testing many flagship phones finally I decided to go for Samsung. It took so long to make a decision as I want to try the stock android system. However, the specs of pixel 5 does not seem to be a le to compete with samsung's. I just bought this Samsung S21 5G and amazed with its performance and how it feels. Although it seems to take some time to get used to the android system, so far, I like it a lot, no regrets yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Dennis, that's amazing news! Welcome to the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 30, 2021
Posted by: Mimi1958
from Hubbard ohio
I love the Galaxy 21 5g! From the performance, to the amazing camera. The speed is unsurpassed. Great battery life also gives this phone a huge thumbs up for me. I would never never switch to an IPhone! I am so pleased with the Galaxy 21 5g!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Mimi1958, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2021
Posted by: Rich
from Maryland
Expertise:Intermediate
Love this phone, it has great features and it built very well will buy Samsung brand again for my next phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Rich, we are glad that you are enjoying all the great features! Thanks so much for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Nice daily use phone for multitasking
on June 30, 2021
Posted by: Prav
from Seattle
Expertise:Expert
After 6 months of use I am really impressed how mobiles are part of our life. This really a super fast and performing as per my expectations. I love samsung mobiles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Prav, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 30, 2021
Posted by: Seany
from Washington
Expertise:Intermediate
The phone is amazing. The camera could be a little better but overall great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Seany, thank you for the feedback! We value you as a loyal Samsung customer. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 30, 2021
Posted by: Seany
from Washington
Expertise:Intermediate
Great phone and really fast. One UI 3.1 is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Seany, that is awesome to hear! Thanks so much for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality
on June 30, 2021
Posted by: Ironlungz
from Lakewood Colorado
Expertise:Intermediate
I've had this s21 for about 3 months and overall this phone is amazing and the camera is even better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Ironlungz, thank you for taking time out of your busy day to leave feedback on phone! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 2, 2021
Posted by: Lovely
from Long Beach, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this six months ago and I'm happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 8, 2021
Hello Lovely, that is great to hear! ^Elizabeth
Written by a customer while visiting Samsung US