Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
3
Samsung s21+ is not worth the phone
on June 23, 2021
Posted by: Jeevan
from Lexington, Kentucky
Expertise:Expert
I bought this phone in feb 2021. The google voice activates by it self. Phone responds little late or no response for finger print access. The outerlook is not that good. Besides AI i don't see anything new or making it worth phone to move from order notes or s series to s21.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Jeevan, thank you for reaching out. I hear what you're saying. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143457181
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143457181
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 23, 2021
Posted by: Jenny
from Atlanta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my S20 FE for this phone, and I love it! The design, features, and size are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone and Camera is phenomenal
on June 23, 2021
Posted by: David
from Tampa, FL
Expertise:Intermediate
Great phone over all. Camera is fantastic and the speed is clearly one of the best. But then the last update came around and now my phone won't stop restarting itself several time through out my day. Little annoyed and disappointed in this I have only had this phone since Jan.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 23, 2021
Posted by: Larry
from Mesa Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a great phone. I would buy it again. I really like the features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 23, 2021
Posted by: Michael
Expertise:Expert
Phone works and looks great! Takes wonderful photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet!
on June 23, 2021
Posted by: DomiNinja66
from Seattle WA
I bought this phone back in March and I switched from an S10 plus. This phone is so much better especially with the 5G capabilities. I love the camera and I love the way the phone functions. It's really a great phone that should be invested in. You will love it believe me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with few issues.
on June 23, 2021
Posted by: Superduckie1234
from San Jose, CA
Great phone, however, the battery life and the back material could be improved.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone Yet
on June 23, 2021
Posted by: Nick H
from Denver, CO
Expertise:Intermediate
The S21 corrected the camera sensor issue from the S20 model. The performance is excellent. The battery life easily covers high usage for a full day. 100% recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US