Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Great couldn't ask for better
on June 14, 2021
Posted by: Kenneth
from Priest river idaho
Expertise:Expert
[This review was collected as part of a promotion.] I've had this for about three months now and I haven't found anything I disliked about it I love the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 15, 2021
Posted by: Genie
from Nevada
Expertise:Intermediate
I went to the store to get my son a new phone and replaced my phone and my daughter's phone also. But I'm so glad I did. Love the new calling features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautifully made!
on June 15, 2021
Posted by: Ssj4femme
from St Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased not 1 but 2 I was so pleased with the first one I had to have one to use on my job. I'm agoraphobic and need to stay focused on what I do on my job, and my tablet is my stay safe area. I listened to audio books. Thanks for the wonderful tablets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Have had better
on June 15, 2021
Posted by: Irishroseswild
from Manitowoc,WI
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 2 months ago and had a very hard time getting it up and running. Even my phone service company had a hard time transferring everything. Not their best phone. They force you to use Wi-Fi calling, if you aren't around a Wi-Fi service, you can't send texts, very seldom receive a call, you have to buy wireless ear buds, you can't hear anything or get disconnected if you hold the phone to your ear, forcing you to use the ear buds or speaker phone. It does take great pictures, but they aren't full frame picture even if you have it set to full frame.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Irishroseswild, thank you for reaching out. I understand what you are going through. We would definitely like to look into these issues further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143423009
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143423009
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, easy os
on June 15, 2021
Posted by: Anonymous
from Ensenada, PR
Expertise:Intermediate
[This review was collected as part of a promotion.] A lot better than my old S8 active. I hope it will last mujer my previous S5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 15, 2021
Posted by: Jenn
from Ontario, oregon
Expertise:Intermediate
So happy with this phone I love Everton about it. I do wish the fingerprint sensor worked with a screen protector on. Mine won't work even with the sensitivity on. Other than that best phone I ever had. #sweepstakes
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 15, 2021
Posted by: Hilda
from Ohio
Expertise:Beginner
[This review was collected as part of a promotion.] Love the phone. It has everything I need and more I didn't know I wanted
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on June 15, 2021
Posted by: Debbie
from Warren Ohio
Expertise:Beginner
[This review was collected as part of a promotion.] Glad that I got the phone. Would recommend to my friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US