Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Nice Camera
on June 8, 2021
Posted by: JMSR
from Tucson
Expertise:Expert
[This review was collected as part of a promotion.] I am very happy with this phone and all its features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!
on June 8, 2021
Posted by: amantha59
from Ligonier, IN
[This review was collected as part of a promotion.] Had this phone for awhile now. Really like it! Easy to figure out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim Look
on June 8, 2021
Posted by: SweetTiee
from Jackson, TN
Expertise:Expert
[This review was collected as part of a promotion.] I have the Samsung Galaxy 21 5G and it works well. Love it!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Love it!
on June 8, 2021
Posted by: Max2
from Rochester, NY
Expertise:Expert
[This review was collected as part of a promotion.] This is my first Samsung phone ever and I really like it. The display is so immersive and the camera is awesome! It goes with me everywhere, and helps me get everything done. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not best
on June 8, 2021
Posted by: Disappointed
from Las Vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] It over heats and I can't use apps.
This phone isn't best for it to be newer version :(
This phone isn't best for it to be newer version :(
No, I would not recommend this to a friend.
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Disappointed, thanks for reaching out. If I were in your position, I would be upset too. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493652
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493652
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 8, 2021
Posted by: Kristella
from Pittsburgh, PA
[This review was collected as part of a promotion.] I bought this phone is January, my previous one being the Galaxy S10, and so far I've enjoyed it. The only thing I had to get used to was the lack of headphone jack and no more SD slot. Other than that, the position of the front camera is better than that of the S10 and over all the camera quality is amazing. The only other issue I found, was not with the phone but rather the asscessories that came with the phone; it came with a cable that was just USB type C, with no brick. I understand the purpose of no brick was to be more environmentally friendly, however from all my previous Samsung devices I only had a brick that took USB type A. So therefore, the cable that came with this phone had been render useless to me and it just collects dust in the corner.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and pixel quality
on June 8, 2021
Posted by: Msun62
from UTICA, MICHIGAN
[This review was collected as part of a promotion.] I've had mine for 2 months and love it. The camera is awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on June 8, 2021
Posted by: Zombeelove
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bouught a few months ago and don't have anything bad to say about it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US