Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Love love love
on June 12, 2021
Posted by: Kandie1266jl
from Port Arthur
Expertise:Expert
Bought my s21 a month ago and it is great. Awesome features, great camera, excellent upgrade!!!
Worth the reasonable price.
Worth the reasonable price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s21 5g
on June 12, 2021
Posted by: Pulse
from Illinois Chicago
I got this phone 3 months ago and it's the best phone I've ever had. It's fast and smooth with amazing Camara quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loved it so much!
on June 13, 2021
Posted by: Cookies28
from Charlotte, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this for a trade in for my s9, and it was the best use of my money of all time.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 13, 2021
Posted by: John
from Tucson Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm glad I got this phone and made the switch back I love everything about the phone from the picture quality to making calls
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 13, 2021
Posted by: Luna
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone a few months and I'm always amazed at Samsung Android everytime I get a new phone. I just love it and have been a loyal fan. GALAXY phone always exceed my expectations!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Nice Cell Phone... I Just Wish
on June 13, 2021
Posted by: Trip
Expertise:Intermediate
[This review was collected as part of a promotion.] Very nice cell phone I just wish that a 3.5mm jack was installed on the cell phone. I feel I paid enough for the cell phone I should not need an accessory for a normal basic feature. Makes me feel what a waste of money.
I would recommend this to a friend!
Features
4
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in data transferred old galaxy to new
on June 13, 2021
Posted by: Bobchris
from Garden Grove, California
Expertise:Intermediate
[This review was collected as part of a promotion.] New galaxy data has not transfered properly. My wife's photos transfered to gallery not mine. Missing some very important contacts that hurt me terribly. I am a Vietnam Era vet retired going on 75. Do not know what questions to ask Samsung. Samsung shut off my old phone so I can not transfer and correct the data transfer possession. Would like to have available again to locate Contacts that are missing and correct apps setup. Still like phone if transfer of data would be smooth and more complete.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello Bobchris, thank you for reaching out! I understand how important this is to you. We are here to help and would definitely like to look into this issue further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143415514
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143415514
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance
on June 13, 2021
Posted by: Oledemp85
from New Iberia la
[This review was collected as part of a promotion.] very fast an simple. Great camera quality an picture
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US