Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Love it
on June 11, 2021
Posted by: Mechelle
from New Castle, DE
Expertise:Beginner
[This review was collected as part of a promotion.] It has been quite some time since I upgraded my phone and I'm so glad I waited until now to do it. I love all the new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung S21
on June 11, 2021
Posted by: Dyncttn
from Milwaukee, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is lighter in weight and it seems stronger in power use.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from beloved Galaxy S9
on June 11, 2021
Posted by: Mikey
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I purchased my brand new Galaxy S21 a month. I had upgraded from an S9 that I loved so much. In regards from what I miss having, there is no headphone jack nor expandable memory. Additionally, the phone is top heavy in comparison to the S9, meaning if you hold it on one hand, it can fall out of your hand from the weight of its top half. Outside of those issues, I would say it's a fantastic phone. It's a smooth operator when you open apps, screen size is more than enough and smooth with its 120hz refresh rate, battery is pretty decent, and the 5G is a nice plus. For what I paid after trade-in, it's worth the money brand new.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 11, 2021
Posted by: Redhottdeb
from Silver Spring, Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the picture quality of this phone. I ordered it in purple, so cool. I would recommend this phone to everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It takes a min to get used to
on June 11, 2021
Posted by: Caddyboybobby
from Waterloo iowa
Expertise:Beginner
[This review was collected as part of a promotion.] But now I like it alot great pic to and the Security is top notch
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Caddyboybobby, thank you for taking time out of your day to leave us this review. We appreciate you being part of the Samsung family! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, better camera
on June 11, 2021
Posted by: Lam1015
from Hollidaysburg, Pennsylvania
Expertise:Expert
[This review was collected as part of a promotion.] I bought this when my old phone broke. I had the s10 base model phone and ot broke so I pre-ordered the s21 for the better camera and video and better specs. And I am so glad I did the battery is amazing and no phone camera comes even close to the quality of this camera. The battery life is great and video and streaming is great. overall this is a great phone. And I would highly recommend to anyone looking for a new phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A DEVICE FOR EVERYONE
on June 11, 2021
Posted by: Manny Rafael
from Stony Point, NY
Expertise:Intermediate
I am a fan and long time user of Samsung products. The Galaxy S21 is the best mobile device of 2021 and not just for its name sake either. Perfect build, features on top of more features, and a camera to give even the Google Pixlel latest a run for their money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy
on June 11, 2021
Posted by: Mzlulu
from Chicago
[This review was collected as part of a promotion.] I purchased my phone about a month ago because my daughter was talking about all the different features and the larger screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US