Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Awesome performance perfect weight and size
on June 10, 2021
Posted by: Jcarp
from Levittown pa
Expertise:Expert
[This review was collected as part of a promotion.] Camera quality is very nice, and you have so many options to customize your device. Adjust refresh rate, picture quality, charging speed. Truly a easy great experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera!
on June 10, 2021
Posted by: Working class dog
from Minnesota
[This review was collected as part of a promotion.] Needed to upgrade and glad I did, this is an awesome phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy to use I am enjoying using it
on June 10, 2021
Posted by: arlk
from Sunrise Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very happy with it and taking pictures with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not very good
on June 10, 2021
Posted by: Best
from New york
[This review was collected as part of a promotion.] I traded my s10 to s21, but it is not as good as my s10. The battery cannot last for a day
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello Best, thank you for sharing your experience with this phone. I would have a hard time with that too. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143406929
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143406929
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is outstanding and I love the storage
on June 10, 2021
Posted by: Happy husband
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] Had less than a month and simply love it
Getting all kind of high fives from friends and co-workers
Getting all kind of high fives from friends and co-workers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Fast charging.
on June 10, 2021
Posted by: Agent0
from Brunswick, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Overall easy phone to use. The camera is amazing and takes great photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on June 10, 2021
Posted by: PrissAnn
from Lubbock, Texas
Expertise:Expert
[This review was collected as part of a promotion.] Glad i decided to upgrade, great camera and batter life
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far, 1 disappointment
on June 10, 2021
Posted by: Francy
from Vineland, NJ
[This review was collected as part of a promotion.] So far so good. All my stuff transferred without a hitch.
I run business on my phone so I am disappointed that there is no port for my square reader.
I run business on my phone so I am disappointed that there is no port for my square reader.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US