Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Love my Galaxy
on June 10, 2021
Posted by: Snasty
from Cheektowaga, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I finally replaced my Samsung Galaxy S8+. I downgraded on size but I love my new phone. Just getting used to all the little changes. Specifically how to turn off the phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the layout
on June 10, 2021
Posted by: TLynn
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always been a samsung supporter- my daughter left to South Korea for military and had an apple phone- I made the mistake of purchasing one so we could FaceTime- spent a year and a half hating everything but the FaceTime feature- finally she is back in the states and I was able to switch back and opt for the new s21 5G
Soooo happy to be back!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and powerful
on June 10, 2021
Posted by: Mikie69ar
from Jacksonville, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm happy with my Samsung S21 5G, but I'm need the port for headphones wired, and FM radio
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
More powerful, less flexibility
on June 10, 2021
Posted by: Bishop
from Fayetteville, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the upgrades to the phone. I can't make individual sounds for each app like I could do in the past, but I can look past that. The screen is great. The cameras are wonderful. The sound is amazing.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Start for my Samsung Experience
on June 10, 2021
Posted by: Rabbit
[This review was collected as part of a promotion.] Never used a new Samsung device before, excluding the very old temporary phone I used years ago, and so far so good. No issues with lagging or anything major, it's user-friendly but also has enough features to be able to be customized to my liking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung yet
on June 10, 2021
Posted by: DickS
from Englewood FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Got new Samsung galaxy phones for my wife and I...glad we upgraded!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!
on June 10, 2021
Posted by: Bubba
from Morrill, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my Samsung phone for a couple months now and I love it! I have always been an iPhone person and have never had a Samsung. I was a little worried that I wouldn't like it but it was the best decision to switch and I won't ever go back!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its above average
on June 10, 2021
Posted by: NativeNerd
from Buffalo NY
Expertise:Expert
[This review was collected as part of a promotion.] Ive had this phone for about 2 months now and its a pretty good phone but after thinking about it id really prefer the S20 FE. I like having expandable memory and a bigger phone.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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