Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Excellent design.
on June 9, 2021
Posted by: Chris2
from Patchogue, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] The best galaxy phone in my opinion with the greatest design of all of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Features Abound
on June 9, 2021
Posted by: Dale
from Columbia SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from a Galaxy S7 to this, S21 and what an improvement. It's so smooth and fast, with all kinds of great features. The camera is Boss!!! I recommend this phone to everyone. It's so enjoyable to use. Thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything working fine
on June 9, 2021
Posted by: Garyr
from Suncity
Expertise:Intermediate
[This review was collected as part of a promotion.] Everything seems to work really good. It's a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent brand
on June 9, 2021
Posted by: Cafita
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I had an excellent experience with all samsung products
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slows drastically on 4g LTE.
on June 9, 2021
Posted by: Dcal
from Yuma, Az.
Expertise:Intermediate
[This review was collected as part of a promotion.] My 5g runs most of the time but often slips to LTE. While on LTE the phone slows drastically. It might spin up to 30 seconds loading a page. Or longer. While on 5g it is lightning fast but even on 4gLTE it should still be fairly fast but it is not. At all. Could an update fix this I wonder. Otherwise all else is top of the line for a phone.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
No god
on June 9, 2021
Posted by: Niomar
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] This phone is not good, it does not support multiple screens for long. The call is not of quality. Much better was my S10 phone
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Niomar, thank you for reaching out. We understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143424314
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143424314
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love being back to a Samsung Phone
on June 9, 2021
Posted by: Sorkat
from Aurora Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched back to a Samsung phone after a couple years with an iPhone! My Samsung phone is so much more user friendly and I am so glad I made the change back!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
exelent
on June 9, 2021
Posted by: ericcf
from kennett square PA
Expertise:Expert
[This review was collected as part of a promotion.] the best galaxy ever, I bought this cellphone a couple months ago and I'm so happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US