Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Galaxy s21
on June 9, 2021
Posted by: Sobosue
from Sun City Hilton Head SC
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought when 1st issued end of January 2021. Very happy with trade from galaxy S9 to the S21. The battery is better and speed of apps has improved.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smartphone
on June 9, 2021
Posted by: Jlinks
from St louis, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using this phone for months and love it. I have been long time Samsung phone owner and this is truly an fast, reliable and easy to use device. The speed and reliability are noticeable improvement since S7 device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on June 9, 2021
Posted by: Kperez1103
from Boston, Ma
Expertise:Expert
[This review was collected as part of a promotion.] This is hands down the best phone I've ever owned. The 5G is a game changer!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features easy to use
on June 9, 2021
Posted by: George
from Fort Myers beach fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Everything I hoped for traded in s9 like this one much better easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on June 9, 2021
Posted by: Darrick
from Atlanta Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone in April, & so far it is pretty amazing. Waterproof, the screen looks amazing, the dual speakers are freaking awesome. Money well spent on this phone. $200 cheaper then the next best competitor. Nice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've ever had!!
on June 9, 2021
Posted by: Lisa
from Bear, Delaware
[This review was collected as part of a promotion.] Was reluctant to trade my S7 Edge for the S21, I'm glad I did. Almost went for the new IPhone but I'm a die hard Galaxy person. I love everything about this phone, especially talking to Bixby. Looking forward to using all it's features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Switch from Apple
on June 9, 2021
Posted by: Bigchief3
from Oklahoma City
Expertise:Intermediate
[This review was collected as part of a promotion.] I was reluctant to make the switch from Apple, but the 21 was a great phone to learn Android
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 9, 2021
Posted by: Marguerite
from Virginia
[This review was collected as part of a promotion.] Spent a few months trying to decide if I wanted to upgrade to this phone and I missed out on the good deals Samsung offered. And I am glad I decided to go with this phone. The features are great and I still haven't used them all yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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