Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4
Love the camera
on June 8, 2021
Posted by: Lisa
from Greenville sc
Expertise:Intermediate
[This review was collected as part of a promotion.] So far I'm loving it..the camera is perfect.. right size
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use and has long battery life.
on June 8, 2021
Posted by: nosaints69
from 06108
[This review was collected as part of a promotion.] .Easy to use and has long battery life. Updates do strange things that are annoying.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S21 is the best Android mobile I used so far!
on June 8, 2021
Posted by: Venki
from LOS ANGELES
Expertise:Intermediate
[This review was collected as part of a promotion.] I really liked S21 5G...better performance...excellent Quality in video(8k) and pictures
Battery which always a problem with Samsung phones is now better..
Battery which always a problem with Samsung phones is now better..
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yessss
on June 8, 2021
Posted by: Jay love
from Washington
Expertise:Beginner
[This review was collected as part of a promotion.] There is a place inbaby heaven for phoners like this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features are good
on June 9, 2021
Posted by: Lina
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone maybe 2 to 3 months age and it's ok
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Average .... phone won't stay connected
on June 9, 2021
Posted by: Bigruss94
from Oklahoma City Ok
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone doesn't stay connected to carrier , constantly connecting and disconnecting , battery life is average at best , I loved my S10+ it was by far a much better phone , the quality the feel , always been a Samsung fan , and loyal customer , this phone isn't bad , it's just average at best ... for the price I was expecting much more , the camera is awesome ... but no head phone jack or capability to accept a SD cards really sucks ...
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 17, 2021
Hello Bigruss94, thank you for the feedback. I understand what you're going through. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143430230
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143430230
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Love the features but lacks design!
on June 9, 2021
Posted by: ckim
from Sacramento, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I really miss the unique curved edge screen of the Samsung that sets everything apart. I know it has gone back for more functuality or a wider screen, but it doesn't feel like it. Apart from there, I love the camera and video quality, and the features included in this phone. The battery charges well and holds for a long time too! The gadgets and buds are awesome as well.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2021
Posted by: Lucysmom
from Lee's Summit, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to this phone a few months ago. The transition to this new phone has been relatively easy. The camera is amazing fantastic photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US