Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
The EVERYTHING phone!!
on June 8, 2021
Posted by: fnelson69
from Oklahoma City, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my new device direct from the factory. I absolutely love the freedom to move between cellular providers as I choose. I work from my phone daily. Sending and checking emails, editing documents, and video conferencing are seamless is on my device. Great photos from an amazing camera chocked full f features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing
on June 8, 2021
Posted by: Jessfish
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this pretty purple phone and I fell in love, great quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design and materials
on June 8, 2021
Posted by: Jimmy
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] It’s nice design beautiful glass front face. I like the size too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
mostly good
on June 8, 2021
Posted by: Noel
from Weehawken, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought Galaxy S21 recently. As the title notes, mostly good. the buttons for Bixby and to raise and lower the sound are too close together. So I either get what I need in sound or I get Bixby. Personally I don't use Bixby or similar items because I'd rather do it myself.
That's it.
That's it.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Finger print & Face ID doesn’t work
on June 8, 2021
Posted by: Anonymous
from San Jose, CA
Expertise:Expert
[This review was collected as part of a promotion.] After getting this version of the device i thought now Samsung will manage to make finger print and fact ID working…. But the same disappointment. It’s really hard these to make working at one try.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Saidur Rahaman, thank you for bringing this to our attention. I understand how important this is to you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001570/) to an article that will help you troubleshoot unlocking your device. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 5G
on June 8, 2021
Posted by: Datrho
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone works great. I wanted to see how much of a difference the 5G made over 4G LTE and it is a big difference. Although 5G towers are not up everywhere the places where my service use to be spotty or cut out the 5G ensures it is still working how is should.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Miss headphone jack
on June 8, 2021
Posted by: MrsRivas
[This review was collected as part of a promotion.] Overall, I love my new phone. Battery is good, pictures are good. But I hate that it doesn't have the headphones jack. I hate wireless headphones bcz I hate charging. But Overall good phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone I've had so far
on June 8, 2021
Posted by: Alvaro
from Sweden
Expertise:Expert
I bought this phone around 1 and a half/2 months ago and it's wonderful, it's got some small things that you are not able to do for example change the screen resolution which you could do with the older brother S20 5G (which i also owned) and some other small stuff that honestly won't bother most people. It could use a couple more camera features like the Poco X3 Pro but overall it's just a great phone specially for the price you're paying
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US