Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
1
Bad at 5g
on June 8, 2021
Posted by: 1234
from Pinellas park fl
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife's I phone will have 5g and my s21 will be on 4g.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello 1234, thank you for bringing this to our attention. I understand how this must feel. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143434347
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143434347
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Very amazing phone
on June 8, 2021
Posted by: Anonymous
from Belton, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Very high speed, gorgeous. Elegant yet simple.. the software is intuitive and the phone hardly if ever lags.. very impressed with the warranty and support assistance as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on June 8, 2021
Posted by: Love my Galaxy
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my S21 since it was released and I love it. It has a beautiful display and amazing features and as always is very user friendly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing electronics in our new s215g
on June 8, 2021
Posted by: LuvMySs 3 5 10e and 21 5g
from Upstate, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This is so much more than a phone. It is truly a miniature computer with outstanding photography capability built in. I would recommend it to anyone interested in an excellent bang for the buck.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features. Easy to use.
on June 8, 2021
Posted by: LizzyJayne
from Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for a little over a month and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy S21 5G 128GB
on June 8, 2021
Posted by: Nicole
from Appleton, Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone when it came out,and prefer my 9 note, not any faster and not better data
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Nicole, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 8, 2021
Posted by: Stoji
from Pueblo, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone but the camera on it is especially great
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I really love this phone it is easy to navigate
on June 8, 2021
Posted by: Papa B
from Dallas, Tx
[This review was collected as part of a promotion.] I purchased this phone for my wife and for myself, I absolutely love this phone the quality of the pictures and video is amazing, The galaxy 21 is a joy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US