Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Great camera !
on June 8, 2021
Posted by: SUPERMOM
from Massachusetts
[This review was collected as part of a promotion.] My husband and I got ours a few weeks ago, and are totally enjoying them. We took great pics on our vacation !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fast charging
on June 8, 2021
Posted by: Xoaquin
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] it's fast, smooth and an the camera is amazing. Very responsive. 5g connections are super fast 400mbps.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Sturdy, Amazing Camera
on June 8, 2021
Posted by: Hurin19
from Denver, CO
[This review was collected as part of a promotion.] I've had the phone for about 2 months now. Phone is very fast, smooth, and just about everything you want in a phone. Camera is amazing, takes high quality photos and video.
The only con so far as I've seen is battery life. As a heavy user for work purposes, it really leaves something to be desired. Luckily, charging doesn't take long.
All in all, would recommend.
The only con so far as I've seen is battery life. As a heavy user for work purposes, it really leaves something to be desired. Luckily, charging doesn't take long.
All in all, would recommend.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy-to-use
on June 8, 2021
Posted by: nannastaz
from Oklahoma city
Expertise:Expert
[This review was collected as part of a promotion.] I enjoy using my phone I do recommend buying this phone to all my friends
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on June 8, 2021
Posted by: Judy
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] The battery life is a disappointment. I am often at 30% by mid afternoon
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Judy, thank you for bringing this to our attention. I hear what you're saying. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and features
on June 8, 2021
Posted by: Sher
from Alexandria, VA
[This review was collected as part of a promotion.] Bought the phone a month ago and very happy. Still learning parts of the phone, but I have been enjoying learning all the features this phone has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera Ive ever had
on June 8, 2021
Posted by: Josersp3
from SoCal
Expertise:Intermediate
[This review was collected as part of a promotion.] This new Galaxy camera is awesome! It can do so many things, and takes the clearest pictures I've ever taken. Very happy with this phone overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impeccable build quality
on June 8, 2021
Posted by: FATSHY
from Brooklyn
Expertise:Expert
I've seen many reviews from very honest reviewers who couldnt care about anything else other than their personal reputation for keeping it real with their viewers, and I've heard time and time again from every single one of them, that the build quality of samsung phones are a testament to it's company's caliber and a standard for other companies to look up to, along with the industry leading displays, robust camera sensors, streamlined UI/UX of the software and goes on and on and on...
I've reached a conviction that whatever phone comes up on the market Samsung will always have the biggest mind share of any customer.
I've reached a conviction that whatever phone comes up on the market Samsung will always have the biggest mind share of any customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US