Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4
S21 vs S21 Ultra
on June 8, 2021
Posted by: Mgmzx
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] When this phone was first revealed, I was hesitant to upgrade. I didn't need to upgrade from my LG G8, but the design caught my eye and I didn't mind getting back into the Samsung eco-system. I was so stuck on the s21 Ultra, but after taking a look at the S21, I didn't think the upgrades that the Ultra offers were worth the additional price tag for my use. Granted, the upgrades of the Ultra are really cool but this device is awesome for the average user. It's snappy, takes great pictures, and is a great phone overall. My only complaint would be for the headphone jack (I know it's long gone, but my previous G8 had one), and the low screen resolution. 1080p is fine for me, but I would like the option to bump it up if I wanted to, especially on a premium device like this one. Overall, good phone. I plan on keeping this phone until a worthy upgrade comes along. Overall, great phone.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent mobile, value for the money!
on June 8, 2021
Posted by: Rahul
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] I like the premium look of my mobile and its nice features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S21
on June 8, 2021
Posted by: Lori
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Went from a note8 so still getting used to no stylus and note but the picture quality is amazing, way better than even my husbands new Note
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love Mostly Everything About the S21
on June 8, 2021
Posted by: Crystal
from Daytona Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I Love the Samsung Galaxy S21 but if I knew it didn't have an Audio plug for headphones and a Micro SD Card I would of went with the S20. I do Absolutely Love the Camera and everything else except the 2 things I mentioned.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life ever
on June 8, 2021
Posted by: fla6165
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought the Galaxy S21 5G 256GB when it was first release and haven't looked back, the battery life is second to none, Best phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent
on June 8, 2021
Posted by: Izzy
from Louisville, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for about 2 months now and while I was expecting top notch features upgrade it just simple upgrades of the previous phone. Got it at a decent price so nothing to complain about there. I will say it it durable which I love I've dropped it a few times without its case like an idiot and I was amazed each time. Since I don't probably use most of what the phone has to offer I still give it 4 stars
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big performance in a small package
on June 8, 2021
Posted by: Pinina
from Tampa
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has a P thing I want to work its size. Sure I wish I had a bigger battery higher resolution screen but I can’t really notice too much of a difference. Love the smile size and fits perfectly in my hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S22 5G 128G jack pin
on June 8, 2021
Posted by: Ceepar
from Newyork
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the phone but I really wish the mic earphones cable plug in would have stayed. Bluetooth can be very frustrating connecting and interruptions while in use. Please let's have it back.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US