Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Amazing
on June 8, 2021
Posted by: Rich1985
from New jersey
Expertise:Beginner
[This review was collected as part of a promotion.] I love samsung galaxy s21p and galaxy s 20 i like all samsung
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S21 5G
on June 8, 2021
Posted by: CopperDude
from Redmond, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] Overall good phone. The camera adds too much light. This is first time ,IPhone makes lot better quality pics. I hope they improve it with the next model. Battery last whole day no problem.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, nice features, good durability
on June 8, 2021
Posted by: Cori369
from Barnegat, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this back when It first released to replace my s9 and so far I have been very happy with it. I really like having a screen that covers the whole face if the phone, the nice sleek look, the crisp photos and fast functions. I enjoy all the updates that this phone offers and love how long my phone stays charged I can go the whole day and not need to charge it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s21
on June 8, 2021
Posted by: Fitterman88
from Brooksville, Fl
Expertise:Expert
[This review was collected as part of a promotion.] Great phone. Samsung makes a great product. I love all the features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 8, 2021
Posted by: Kaydakiss88
from Phoenix, az
Expertise:Beginner
[This review was collected as part of a promotion.] Bought it 3 months ago and I love it. Great camera and good battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Pictures
on June 8, 2021
Posted by: Track 1968
from Atlanta
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 is an excellent phone with great cameras that takes really nice pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy of features
on June 8, 2021
Posted by: Cosmo
from Dayton, OH
Expertise:Expert
[This review was collected as part of a promotion.] Wonderful phone. The camera bump paint wears down to bare metal very quickly. Phone is snappy. 5G reception is ok.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Clear screen and long working time
on June 8, 2021
Posted by: Young
from San Jose, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] S21 shows very clear screen than my previous phone. Also, one time charge can sustain more than 24 hrs. I'm really satisfied
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy ^ElizabethSamsung CaresJune 24, 2021
Hello Young, we are glad that you are enjoying all the great features! Thanks so much for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
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