Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Greatest Value for your money
on June 8, 2021
Posted by: Dgwi
from Eastern WI.
[This review was collected as part of a promotion.] I've had this phone for a few months now and love it. Love the camera with the zoom and quality photos that it takes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Getting to know my S21
on June 8, 2021
Posted by: Prettyeyes
from Arlington, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for a few months and I want to tell you it is dope. I'm still learning the S21 but the things I have learned thus far amazes me. And I love,love, love the storage capacity. My pictures are awesome! The pixels make my pictures look very professional. Now I couldn't give a true review without the things I don't like about the S21. By biggest dislike is that you can't use regular ear jacks. The S21 makes it to where you have to use cordless ear jacks. Not everyone can afford the Samsung ear buds. It is a challenge to have the S21 due to cost. This is the only thing I dislike about the S21.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Happy
from Wimauma, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm enjoying my S21. It's comfortable to hold, fast, and I haven't dropped any calls. So much better than my iphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very pleased.
on June 8, 2021
Posted by: John
from St. Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] Great features. Still learning how to use a lot of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast response
on June 8, 2021
Posted by: Jgomez21
from Chicago
[This review was collected as part of a promotion.] Had phone for about 2 months and love how quickly it responds to apps
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone has been a disappointment
on June 8, 2021
Posted by: Elaine
from Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Well, I have to restart my phone because I can’t close out a particular page on Facebook because screen is too small or the curve of the screen edge causes exited mark to disappear. On google the forward and backward mark are obsolete. I love watching TikTok videos and I don’t have the same ability to use emojis as my Apple phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Elaine, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Companion
on June 8, 2021
Posted by: GKGCanOx
from Costa Mesa, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] We got this to replace our Pixel 2 Xls. They were starting to see the sunset in January '21. Much faster is the S21 with very similar photo clarity. The screen is so vibrant and snappy when scrolling. Apps are easy to access. Please see some youtube vids on all the features. For us, it's plenty of phone for our daily grind. Just hoping Verizon's 5G will be snappier. It will come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPER FAST!!
on June 8, 2021
Posted by: Samsung Loyalist
from Winterville, North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago and have no regrets!!! I have been a Samsung Loyalist for years! It does everything I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US