Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
This product is a step up.
on December 12, 2023
Posted by: pikapika
[This review was collected as part of a promotion.] Love that it's an upgrade from my S20 FE. I love the look and feel; the pictures come out clear and it's very manageable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but not much different than the G21
on December 12, 2023
Posted by: MimisCakes
[This review was collected as part of a promotion.] I upgraded from the galaxy 21 and haven't really had any issues with this phone but the camera isn't as great as I thought it would be. Never really made use of the Bixby so can't comment on that feature too much. I use my phone for business as well as regular every day use. Battery life seems to be decreasing the longer I have it, I am disappointed that they took away the aux port like with iPhones bc my car is old school and doesn't have Bluetooth, and only supports iPhone through the USB port, so now I can't listen to my music in there. I've resisted getting an iPhone bc I like my android phones but for what I'm paying and the quality of pics, I'm almost tempted to switch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 12, 2023
Posted by: Weeeeephones
[This review was collected as part of a promotion.] This phone is a great value. It works just the same as the much more expensive plus and ultra phones. Battery life is also great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Reliable
on December 12, 2023
Posted by: DaOlChef
[This review was collected as part of a promotion.] I must say, I have been a fan of Samsung products for the better part of 20 years now. And, the Galaxy S23 FE has not disappointed me. Outside of the issue with a moisture detection in the charging port on occasion, this device has been very reliable! Quality photos, fast game processing, long battery life, durability, and ease of use, make this phone one of the best I've had. Bravo Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is just like my Galaxy s23 ultra they
on December 12, 2023
Posted by: Duckie
[This review was collected as part of a promotion.] I mostly use my Samsung Galaxy s23 ultra to stay in touch with my kids and my grandkids but I also use it to watch movies TV shows and football games great screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S23fe phone is too good to be true.
on December 12, 2023
Posted by: Majinchip
[This review was collected as part of a promotion.] Well im a trucker,and I drive cross country. I had a s21fe and now I got the s23Fe. As a fan of the fe line I can honestly say that the S23Fe is a phone that shouldn't be over looked,despite what other people are say. First of the camara is 1000% percent better,I don't have to use cam scan as much,the 50 mgp shooter is clear enough to send amd read documents. I also game on this phone amd the snapdragon 8 gen 1 isn't something to play with. I had this phone since it came out and I haven't had one heating issue ever,thanks to the adaptive battery saver which has always been my favorite of a samsung,that why my batter never gets hot. The over all build is amazing I can't tell if I got a regular 23 or a S23fe. The bezels are not even a problem can really tell if there really there or not. I can say this o would be highly disappointed if the eve let this line go. It offers wayyy to much goodies at price you can never beat. If you don't have this phone I suggest anyone reading this go get it. NOW
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Update makes the phone freeze
on December 12, 2023
Posted by: Toccara
[This review was collected as part of a promotion.] The update makes the phone freeze up often, so you have to keep restarting it.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Greetings Toccara,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. When you have the available time out of your hectic schedule, please take a moment to review the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps that you can take to help resolve what you may be experiencing with your Galaxy S23 FE. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can. Have a wonderful holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. When you have the available time out of your hectic schedule, please take a moment to review the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps that you can take to help resolve what you may be experiencing with your Galaxy S23 FE. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can. Have a wonderful holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Great value phone!
on December 12, 2023
Posted by: Lucky2win
[This review was collected as part of a promotion.] I use this phone as my everyday phone. Everything from the cameras to Samsung Dex works great. I updated from a galaxy S10e and everything was able to be transferred over no problem using the provided app. This cut down on the time it takes me to set up a phone by hours!
Value
5
Written by a customer while visiting Samsung US