Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Excellence
on December 12, 2023
Posted by: Gemini
[This review was collected as part of a promotion.] I think that the Samsung has great features and quality. I love my camera and it qualities. I love the Samsung over the iPhone I won't ever switch to an iPhone. 100% dedicated to Android. I have had an Android for over 15 years. Nothing will convince me to switch ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great camera
on December 12, 2023
Posted by: Dizz420
[This review was collected as part of a promotion.] Play games and take pictures and use social media. Also has great speed and quality graphics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, almost Great...
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This is a good phone, I'll start with that. I am a heavy user. I play games, stream music, videos, do some work/business as well. I am never without my phone and it's constantly being used. So, maybe I'm not the target market as I probably should of went with a pixel 8 pro or s23 ultra as a top tier device.
Anyways.... This phone is a beast for it's price point. It has 8GB of RAM, when I was honestly expecting 6. It starts out at 128gb, as is standard mostly now.
My only main draw back to this phone is that it can be laggy even when the resources running have more than ample RAM and processing speed available. It freezes in the middle or random apps and just simply won't run some of them. I've tested the apps on other devices without any issues.
This could also be related to the fact that this is the newest Samsung device available in the USA market right now and it's still running on One UI 5.1. THIS PHONE is only a month away from launch and still hasn't received an update to One UI6 or even the December security update, when the s21-23 series already has their updates and most of the flip/fold series. For Gods sake even some of the A models have received their update and I haven't.
Overall the battery life is phenomenal, it takes flagship quality photos and editing capabilities. It's slightly, just slightly, IMO, better than the A54, but not flagship quality or usage either. Which, I believe, is the market they are targeting for this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Doordasher
[This review was collected as part of a promotion.] I use it for work and it has a good battery and works good with the door dash app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on December 12, 2023
Posted by: KaensLive
[This review was collected as part of a promotion.] This device is a bit too big, and a bit slow. But overall it seems decent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great update to this brand
on December 12, 2023
Posted by: EllisD
[This review was collected as part of a promotion.] Works really well. No overheating and everything has run smooth. Would buy again. I LOVE my Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone. Easy to navigate finding apps.
on December 12, 2023
Posted by: Ginger
[This review was collected as part of a promotion.] I basically use it to communicate with work and stay in touch with long distance friends and connected with my pysicians.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hello Ginger,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We are here to assist you in every way that we can. Happy Holidays and thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We are here to assist you in every way that we can. Happy Holidays and thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Steffie
[This review was collected as part of a promotion.] I use my phone for texting as it so much better then the old ones. I can do all types of makings when sending a message. I also, love taking pictures with my phone as it gets good pictures compare to the last one. I also love that I can have the many apps on here compare to the last one. It has helped to talk to many people that I love.
Value
5
Written by a customer while visiting Samsung US