Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Samsung Galaxy s23
on December 12, 2023
Posted by: Nika46
[This review was collected as part of a promotion.] I love use Samsung Galaxy s23 more features great quality....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and the right size
on December 12, 2023
Posted by: Maugie
[This review was collected as part of a promotion.] I upgraded from the Note 20 ultra 5g. This phone is much faster. The camera is very good.
Happy with my purchase and the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My New S23 FE
on December 12, 2023
Posted by: LoveS23FE
[This review was collected as part of a promotion.] The Best Premium Phone woth the lower prices of all times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and ease of applications
on December 12, 2023
Posted by: ASANDERS
[This review was collected as part of a promotion.] Great phone and does the job intended to do. I have no complaints and is amaze with the service and the quickness of device. Ease of application and Great battery life. Would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has fantastic features and very stable
on December 12, 2023
Posted by: Jay2Jab
[This review was collected as part of a promotion.] I use it for work and streaming videos. Also Iuse it for downloading content for video streaming platforms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Literally use for everything
on December 12, 2023
Posted by: Love2dance
[This review was collected as part of a promotion.] I literally use my phone for everything! The sound quality is amazing which is something I need! From streaming TV to listening to music to emailing!. I only need my phone!.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product has issues
on December 12, 2023
Posted by: Kay143
[This review was collected as part of a promotion.] Phone tends to get overheated often, glitches sometimes.
Phone freezes or doesn't load sites.
I love the camera quality and how fast it charges
Phone freezes or doesn't load sites.
I love the camera quality and how fast it charges
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Good day Kay143,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device accidentally behind on a train, having it stolen from your car, taking an impromptu dip in your pool with your phone in your hand, to dropping it and shattering the screen when you're carrying in the groceries. We also have over 700 authorized repair locations available nationwide to take your device to be repaired which helps you get back to what you enjoy doing most in life and that is our top priority in situations like these. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the free time in your day, please review the article that I have linked below titled, "Keep your Galaxy device at its normal operating temperature" that addresses your concern. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that you have updated the software on your device to the most current version available, linked below. Please feel free to contact Samsung Support after reviewing the provided resources and updated your software if you have any questions or if you would like any further assistance. Happy Holidays and thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device accidentally behind on a train, having it stolen from your car, taking an impromptu dip in your pool with your phone in your hand, to dropping it and shattering the screen when you're carrying in the groceries. We also have over 700 authorized repair locations available nationwide to take your device to be repaired which helps you get back to what you enjoy doing most in life and that is our top priority in situations like these. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the free time in your day, please review the article that I have linked below titled, "Keep your Galaxy device at its normal operating temperature" that addresses your concern. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that you have updated the software on your device to the most current version available, linked below. Please feel free to contact Samsung Support after reviewing the provided resources and updated your software if you have any questions or if you would like any further assistance. Happy Holidays and thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Purchase
on December 12, 2023
Posted by: KSterlz
[This review was collected as part of a promotion.] I mainly use my phone for email and bill payments. Light social media. And of course talk and text. The pictures and video quality is top tier. The processor runs fast. Overall great phone.
Value
5
Written by a customer while visiting Samsung US