Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
1
Update problems
on August 18, 2024
Posted by: Vakita
[This review was collected as part of a promotion.] This phones works properly when I buy it but now, it doesn't work nice it's start having issues with the wifi..it doesn't conect and the phone it's getting hot most of the time I don't like this model"Galaxy S21 FE"
Value
1
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for your honest feedback, Vakita. We are committed to providing top-notch products and services for our customers. We noticed that you contacted us about the S23 FE. The Galaxy S23 FE features Vision Booster, which optimizes display settings for clear visuals in bright light, and an adaptive 120Hz refresh rate for smooth scrolling and gaming. All Galaxy devices operate best within a specific temperature range and may feel warm under certain conditions like charging, but this does not affect their lifespan or performance. However, if your devices become too warm, it could cause some issues. You can use the guide in the link attached below to help keep your devices at their normal operating temperature. Also, check out the link for troubleshooting your Wi-Fi connection. If you need further assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (Device Overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (Wi-Fi)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (Device Overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (Wi-Fi)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on August 18, 2024
Posted by: Milliyelle
[This review was collected as part of a promotion.] This phone makes me feel like a genius and a spy at the same time. I am constantly using Galaxy AI to use circle search and photo assist and it has much more to offer, specifically being able to communicate quickly and thoroughly. I learn something new everyday accidentally and on purpose and im always amazed at the convenience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy phones are the best
on August 18, 2024
Posted by: Turbobusa
[This review was collected as part of a promotion.] I've been using Samsung galaxy phones since the S3 came out. They are simply the best. Now the Galaxy AI makes them better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for great price.
on August 19, 2024
Posted by: SamsungGuy36
[This review was collected as part of a promotion.] First off, price to performance is unmatched. I can run all my favorite games and play with my friends while Game Booster helps makes my phone run at the best performance it can be. And with Galaxy Ai, I can do so much more, especially with how affordable it is. It is amazing, and helps through my day to day life when writing notes for invoices for my business, and summarizes the entire thing. Personally, I love it, and running basic apps are just so much smoother. Cameras are top notch, and the colors are nice too. Every FE device I've had is really good, especially the s23 FE. 10 out of 10, would recommend, and if this kept up support, would keep it for my entire life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Nice phone with lots of memory this time around. It didn't have an extra memory slot for extra files so I ordered a phone with lots of memory. Quite fast and the pictures are darn good. This phone came with a voicemail app built in. My last samsung phone did not have one and that was an immense pain.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy has awesome features
on August 20, 2024
Posted by: Kacciatore210
[This review was collected as part of a promotion.] Great for streaming, making videos,awesome camera / pic quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has great charging capabilities.
on August 20, 2024
Posted by: Lovergirl727
[This review was collected as part of a promotion.] If you love gaming..this is the device for you. It has cooling features so your phone never runs hot. It even has Galaxy AI in ways you wouldn't imagine. It has AI options for almost anything. You can't spell correctly? AI will formulate the right sentence for you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23
on August 20, 2024
Posted by: MrGalaxylover
[This review was collected as part of a promotion.] My Galaxy S23 is the most sophisticated fon out right now. It's fast, reliable and full of charge. My Galaxy AI, the assistant is so clever I no longer have to think about what I need to think any more. It'd the absolute definition of a SmartPhone. I'm no techy but now I feel like I am one of the geekSquad ready and availableto tackle on anythi g. Thanks Samsung!!, for making such a sweet phone that works just for me.
Value
5
Written by a customer while visiting Samsung US