Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
3
It lacks innovation.
on August 14, 2024
Posted by: Ari6991
[This review was collected as part of a promotion.] AI is wonderful but the camera is not as I expected. One day I was talking with my friend about my galaxy S23 ultra, and we took some pictures to see the differences of quality between my S23 and his S20 note. Our surprise were that his pictures has better quality than mine.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for reaching out to us, Ari. We appreciate hearing from our valued customer and gaining their insights. We noticed that you are reaching out to share your experience with the S23 FE. Capture stunning photos with the S23 FE's 50MP high-resolution camera, which excels at capturing even the smallest details. Its pro-grade camera ensures that your shots look like works of art, regardless of the lighting conditions. Thanks to the high-resolution sensor, you'll enjoy incredible detail and clarity in every photo. We recommend exploring the Pro Mode feature on your device, as it puts you in control, allowing you to adjust settings such as ISO, shutter speed, and exposure levels. You can also personalize your photos and videos with filters and adjust the white balance settings to suit different lighting conditions. We appreciate your insights as we continue to improve. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/my/support/mobile-devices/how-to-use-pro-mode-for-my-samsung-mobile-device/ (How to use ProMode)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/my/support/mobile-devices/how-to-use-pro-mode-for-my-samsung-mobile-device/ (How to use ProMode)
Written by a customer while visiting Samsung US
Customer Rating
5
Takes great pictures, fast processor
on August 14, 2024
Posted by: Concurso
[This review was collected as part of a promotion.] The s23 Fe is a great phone, my favorite feature is the camera it takes amazing pictures. Also it's processor is fast and I can run multiple apps at the same time without logs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My honest review
on August 15, 2024
Posted by: Snorlax
[This review was collected as part of a promotion.] 1. Galaxy AI is the by far the best feature on the phone. The way its used and the advance technology used for it is brilliant! (I dont know if that makes sense but overall galaxy AI is amazing)
2. 100x Zoom is an amazing camera feature. I never thought that i will be zooming 100x on any device in that matter!
3. S pen is a really cool thing to ise when you are bored or you want to make a note in the fastest way possible! Also the Air Actions feature is really inovative to make Samsung users be more entertained!
2. 100x Zoom is an amazing camera feature. I never thought that i will be zooming 100x on any device in that matter!
3. S pen is a really cool thing to ise when you are bored or you want to make a note in the fastest way possible! Also the Air Actions feature is really inovative to make Samsung users be more entertained!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much!
on August 15, 2024
Posted by: CupidsCarcass999
[This review was collected as part of a promotion.] I would be completely lost without this phone! I love everything about it, especially the Galaxy AI features! The only thing I have an issue with is when you are in an area that doesn't have 5G, the data will become very slow and sometimes won't work at all. Which can be very frustrating. Other than that, I have no complaints. The camera is incredible, especially taking pictures in low light. I couldn't ask for a better phone. There isn't much difference between the regular s23 so it's worth it to buy this one if you're looking to save some money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thumb print
on August 15, 2024
Posted by: MegaBobby
[This review was collected as part of a promotion.] This is a great phone for the price. The only real thing I can complain about is the finger print unlock is not very consistent sometimes I have to try several times to unlock. Other than that I would recommend this phone to anyone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone i used ever
on August 15, 2024
Posted by: Anesbnmalk
[This review was collected as part of a promotion.] Im a samsung fan and i buy every new samsung S series and the best phone i recommend is The Samsung Galaxy S23 is a powerhouse of a smartphone, offering a premium experience across the board. One of its standout features is the Galaxy AI, which I find particularly useful in gaming. The AI optimizes performance in real-time, ensuring smooth gameplay and reducing lag, which makes a noticeable difference during intense gaming sessions.
Beyond gaming, the Galaxy AI also enhances daily tasks by intelligently managing battery life, optimizing camera settings for perfect shots, and improving overall system efficiency. These AI-driven features truly elevate the experience, making everyday activities more seamless and enjoyable. Whether it’s gaming, photography, or simply navigating through apps, the Galaxy S23 combines power and intelligence in a way that significantly enhances your lifestyle.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenny
from Welch, WV
Expertise:Intermediate
Verified Purchase:Yes
Love it. Has all the latest fearures and emojis. Very fluid operation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on August 17, 2024
Posted by: Cemantix
[This review was collected as part of a promotion.] Great product, could use some better factory protection like the actives
Value
4
Written by a customer while visiting Samsung US