Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
2
Samsung Super fan Goes South
on August 12, 2024
Posted by: S21feplus5Gistrash
[This review was collected as part of a promotion.] My Samsung phone has non working wifi which happened after a samsung update in February 2024. The wifi tries to connect and doesn't. Bluetooth works when it wants to. As I am still paying this phone off. I can not afford the deductible required to get service/repairs done to my phone. So I have learned to live with it. I've been a super fan since the first Galaxy phone. I've owned the S3, S5, S7, S9active, S10+, S20+, S21fe+5G. Which is the current phone I am using. It is a complete hunk of junk. All the calling features work just fine. Camera is excellent .
Value
2
Response from Samsung USBy R&R Team, August 14, 2024
Thank you for sharing your feedback. Your insights are important to us as we continue to make improvements. We see that you are reaching out to let us know about your experience with the S23 FE. The Galaxy S23 FE is ideal for gaming and streaming. Its powerful processor ensures smooth and fast performance, aided by a vapor chamber that controls heat. The phone is equipped with a 4,500mAh battery that adjusts to conserve energy, and it can charge up to 50 percent in just 30 minutes with a 25W Adapter. The device features a bright and super-smooth 6.4-inch Dynamic AMOLED 2X display. Additionally, the Vision Booster technology automatically detects bright lighting conditions, ensuring a vivid screen display similar to flagship models. Regarding what you are experiencing with your WIfi, we recommend checking out the link attached for help troubleshooting this. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (Wifi)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (Wifi)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great memory and features.
on August 12, 2024
Posted by: Moongirl09
[This review was collected as part of a promotion.] I love the AI feature on my Galaxy. This is the best Galaxy I've ever owned and I look forward to upgrading I'm the near future with another galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tablet for the price
on August 12, 2024
Posted by: MyS23feNMe
[This review was collected as part of a promotion.] The Samsung Galaxy Tab A9 Plus is a well-rounded tablet that offers great value for its price. With its solid build, good display, and long battery life, it's an excellent choice for anyone needing a reliable tablet for everyday tasks. The AI enhancements add an extra layer of convenience, making it a smart choice for users who appreciate a bit of tech-savvy assistance in their devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cant believe its watter proof
on August 12, 2024
Posted by: Elizatrans
[This review was collected as part of a promotion.] The ai is amazing fast game play and very easy to use all around great phone to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome mid range phone!
on August 12, 2024
Posted by: Eddie0721
[This review was collected as part of a promotion.] High end features on a mid level device for a great price! The AI is a great leg up on projects and designs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on August 12, 2024
Posted by: TheticSnake4674
[This review was collected as part of a promotion.] I use my phone for personal use such as playing games, searching info, weather, and obviously phone calls. I do recommend it, it easy to use but the only issue that I've been having is the software updates. They causing my to act up and freeze, take up so much of my storage that I've had to delete some apps and trying to add apps that I don't want, it's annoying. It should be our choice if we want the updates or not, and it also changes my settings.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on August 12, 2024
Posted by: Lovemedia
[This review was collected as part of a promotion.] My a1 galaxy is the best. I Ike it alot better then my samsung old 20 phone. Better security features then the Samsung 20.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on August 12, 2024
Posted by: Ccspring
[This review was collected as part of a promotion.] Battery failed after just a month. The battery died in new phone
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
We value your honest feedback, as it is crucial for our continuous improvement. We understand that you are inquiring about the Galaxy S23 FE. You can enhance your productivity on the Galaxy S23 FE by connecting it to the Galaxy Tab S9 FE or a monitor. With this setup, you can multitask efficiently across multiple screens and accomplish your tasks quickly. Transferring files within the Galaxy ecosystem is simple with drag-and-drop functionality, and the latest One UI software provides shortcuts and quick actions for a more efficient user experience. Samsung offers a 12-month limited warranty for manufacturer defects, and you can also consider adding Samsung Care+ for additional protection. Please reach out to us at Samsung Support so that we can look into what you are experiencing. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US