Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Love the phone.
on August 12, 2024
Posted by: JohnCena
[This review was collected as part of a promotion.] I dont really use galaxy ai that much. Sorry. It seems cool but I don't have a use case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing!
on August 12, 2024
Posted by: SugarPlum24
[This review was collected as part of a promotion.] This phone has the best camera quality of all the phones I've ever had. For me that and space to save my pictures are the most important features on a phone. The galaxy Ai is very useful and very convenient as well! 10/10 I give it a 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect device!
on August 12, 2024
Posted by: Sophie216
[This review was collected as part of a promotion.] I always loved my Samsung phones. While everyone moves to different brands I stick with one I feel is easy to understand and doesn't mess up. Love samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Camera
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the camera features which works well with my photography. It also has features to change and remove washed out images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have an S23 ultra
on August 12, 2024
Posted by: Samsungontop
[This review was collected as part of a promotion.] Throughout all the phones I ever had and different brands nothing beats Samsung.
My heart goes to Samsung 😡 better then most products on the market.
My heart goes to Samsung 😡 better then most products on the market.
And it's great how far technology has been increasing over the years
Thank you for allowing me to leave a review 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product works fine with my intended use.
on August 12, 2024
Posted by: Flo426
[This review was collected as part of a promotion.] The galaxy AI works amazing. Sometimes I don't know what something is ill circle the picture and let the AI do it's thing. I do alot of research too.
I watch football and combat sports such as UFC, Boxing and kickboxing. And to stream on this phone is super good. The screen is big enough and the quality is really decent.
I also use it to game and I promise it isn't bad.
I also use it to game and I promise it isn't bad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone takes awesome pictures, galaxy s23
on August 12, 2024
Posted by: Singvern
[This review was collected as part of a promotion.] Phone works great fir appointments and work apps for scheduling
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love the colors available in this model
on August 12, 2024
Posted by: SamsungEnthusiast24
[This review was collected as part of a promotion.] I love the lavender color available for this device .. I usually use for social media or streaming videos it's an awesome device my battery lasts a long time usually I do however dislike that my phone overheats at times I can't figure out why the model number I have isn't compatible with my network when they sell the same type phone but different model number it's so weird to me
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
Thank you for reaching out to us! We appreciate your candidness and loyalty. We see that you are reviewing the S23 FE and we are thrilled to hear that you're enjoying the device's color and the performance of your battery. Regarding the overheating, we recommend ensuring that your device has the latest software updates installed. If it's already up to date, try optimizing the phone to minimize heat generation from processor-intensive apps that could drain the battery. We have included a link to help troubleshoot with this. As for the network connectivity, please contact Samsung Support so that we can assist you with what you are experiencing. We look forward to hearing from you. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-device/#:~:text=Take%20the%20following%20actions%20if%20your%20device%20generates%20heat%20while%20charging.&text=Disconnect%20the%20charger%2C%20and%20close,authorised%20charger%20and%20USB%20cable.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-device/#:~:text=Take%20the%20following%20actions%20if%20your%20device%20generates%20heat%20while%20charging.&text=Disconnect%20the%20charger%2C%20and%20close,authorised%20charger%20and%20USB%20cable.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US