Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
It a good cheaper version
on August 12, 2024
Posted by: Alfielennon
[This review was collected as part of a promotion.] It's a good cheaper version of the S series. It does get a little hot when I'm running certain apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is reliable and easy to use
on August 12, 2024
Posted by: Maddie
[This review was collected as part of a promotion.] I use my phone for pretty much everything. I got a phone before high-school so I could contact my parent in case of an emergency. We chose samsung because the brand is reliable and the phones are easy to use. They have tons of reliable features like the able to share a calendar so that everyone knows each other's schedule. In addition to calendar they have the same features with photos. One feature on the phone that I use all the time is the search assistant. Whenever I need to know something I simply swipe up on the right corner and I ask the assistant. It has become even better with the addition of the AI which makes for a faster search. If I had to recommend a phone that is easy to use, reliable, and secure I would recommend the Samsung galaxy s23 fe. Overall I would recommend the Samsung brand in general.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 12, 2024
Posted by: Kyvsak
[This review was collected as part of a promotion.] Nice sound quality and noise reduction.. good fit to ears..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A1 has awesome features
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my Galaxy Al love that it it has alot of space for all my apps take great pictures easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
absoluetly love!!
on August 12, 2024
Posted by: NEranger
[This review was collected as part of a promotion.] absoluetly love my s23 fe esspeccily with galaxy ai built in. My only issue is how touch sensitive it is when in my back pocket. Other then that it is an absolutely amazing phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Phone
on August 12, 2024
Posted by: LordCorgi
[This review was collected as part of a promotion.] Fantastic device, durable glass and the camera is the best with crystal clear zoom, the new Galaxy AI features do wonders on photos that need editing and the fact that samsung allows you to customize south through their apps is the reason I use samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The AI and the Galaxy quarks
on August 12, 2024
Posted by: waterwalkerx7
[This review was collected as part of a promotion.] The phone is a good phone. But when my Galaxy s22 heats up it's hard to hear anyone out of the speakers.
The Galaxy AI helps out.
The Galaxy AI helps out.
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
Thanks for reaching out to us. We appreciate hearing from our customer and getting their insights. We see that you reached out to let us know about the S23 FE. The Galaxy S23 series has an enhanced level of heat dissipation. This includes a wider vapor chamber than earlier models, so heat can be dissipated more efficiently. Heat may be felt depending on the environment in which the device is used, this is normal and does not affect the life or performance of the device. If you are experiencing overheating while using your phone, check out the link attached that provides options to troubleshoot this. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/in/support/mobile-devices/what-to-do-if-your-galaxy-s23-device-is-overheating/?srsltid=AfmBOor3yJlpGRtqtRgv9CwnpnANKz6OWEFbaALSLq0qzCYRgM1OOVmG
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/in/support/mobile-devices/what-to-do-if-your-galaxy-s23-device-is-overheating/?srsltid=AfmBOor3yJlpGRtqtRgv9CwnpnANKz6OWEFbaALSLq0qzCYRgM1OOVmG
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
It's super easy to use
on August 12, 2024
Posted by: JoeyTime
[This review was collected as part of a promotion.] There is always a tutorial or an A.I. interface that allows me to learn how to use features I didn't know I could in my phone. I'm really able to personalize my experience with this device. Everyday I'm finding something different about my phone that I didn't know or helps me have more ease of use. I have always preferred a Samsung device. I could quite afford the one I wanted but I was able to get pretty close and I'm not upset about my choice. If the other version of the phone I would like to have get a little more affordable then I will upgrade to it.
Value
4
Written by a customer while visiting Samsung US