Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
HUGE upgrade from my Galaxy S8 Active!
on August 12, 2024
Posted by: Olkrazyeyes
[This review was collected as part of a promotion.] I've had this phone for a few months now, and I LOVE it! I recently discovered a feature called DeX, which not only allows me to mirror my phone screen to my TV like SmartView, but also essentially creates a desktop to access apps on a much larger scale, while using my phone's touch screen as a track pad to guide the cursor on the screen. This allows me to stream videos from my phone to my TV, and the connection is much better than previous phones. I was reluctant to upgrade from a rugged "Active" device, but I'm happy that I did. I haven't played with any of the Galaxy AI features yet, but editing photos, getting advice on grammar and word choice for messages, and immediate phone translations during voice calls are all features I'll be sure to take advantage of once I explore it a little more. This phone is definitely a solid choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Getting overheated often
on August 12, 2024
Posted by: SamsungGirl08
[This review was collected as part of a promotion.] Phone gets hot quite often, and stops responding to my touch
Value
3
Response from Samsung USBy R&R Team, August 23, 2024
We value your honest feedback and loyalty as a customer, and we are grateful for the opportunity to assist you. We noticed that you contacted us to share your experience with the S23 FE. Equipped with a powerful Octa-core processor, the device efficiently handles various tasks such as gaming, binge-watching, video shooting, and multitasking. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Check out the link attached to help keep your device at its normal temperature. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Review
on August 12, 2024
Posted by: L24251
[This review was collected as part of a promotion.] I have been a loyal Samsung user forever. The S23 Ultra is by far the best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was a good 1
on August 12, 2024
Posted by: Dresbaez
[This review was collected as part of a promotion.] A Key Strength of the Samsung Galaxy S23 FE: Robust Performance
The Samsung Galaxy S23 FE distinguishes itself through its exceptional processing power. Equipped with a Snapdragon 8 Gen 1 processor, the device delivers a high level of performance, capable of handling demanding applications and tasks with efficiency. This makes it a compelling choice for users prioritizing speed, responsiveness, and overall system fluidity.
Would you like to explore other notable features of the S23 FE?
The Samsung Galaxy S23 FE distinguishes itself through its exceptional processing power. Equipped with a Snapdragon 8 Gen 1 processor, the device delivers a high level of performance, capable of handling demanding applications and tasks with efficiency. This makes it a compelling choice for users prioritizing speed, responsiveness, and overall system fluidity.
Would you like to explore other notable features of the S23 FE?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on August 12, 2024
Posted by: Dopemansr
[This review was collected as part of a promotion.] I love my S23 ultra can't wait till 25 comes out........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Neverending Features
on August 12, 2024
Posted by: dogdogdogdogdogdog
[This review was collected as part of a promotion.] I can easily use the sleak, simple features of my galaxy device to access school emails, class work, create marketing materials for work, and interract with my friends all-in-one. My stylus helps me to navigate apps in a creative way, by creating lists on the go and editing social media content through Canva and similar apps for my job.
Navigating the phone is easy and full of neverending features. Samsung's Galaxy S23 is the best phone I've ever owned. I'm constantly discovering new ways to have it help my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's been a very good product
on August 12, 2024
Posted by: Custommachinist
[This review was collected as part of a promotion.] I have to use the Galaxy AI features on this phone and my other phone is an s23 ultra and as far as performance goes they are decently comparable and it has served me well the fee is a good value
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Funtionality
on August 12, 2024
Posted by: ShadowRider
[This review was collected as part of a promotion.] taking pictures is fine but needs photo mastering added
Value
3
Response from Samsung USBy R&R Team, August 22, 2024
Thank you for contacting us. Your feedback is very important to us, and we appreciate you taking the time to share it with us. We noticed that you contacted us about the S23 FE and its need for a photo mastering feature. This device is equipped with a pro-grade camera that can turn your shots into works of art, whether it's day or night. With a high-resolution sensor, your captures will be full of detail and clarity. Redefine the way you perceive and capture the world in low light with vivid colors and reduced noise. If you have any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US