Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
3
Top of my screen is messed up bad can't touch it
on July 31, 2024
Posted by: Kingblachammer
[This review was collected as part of a promotion.] Everything is good but then it just started messing up can't touch certain parts of screen
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for taking the time to reach out to us. Your feedback is key to our continuous improvements. We see that you're reaching out concerning your Galaxy S23 FE screen not responding. Samsung offers a 12-month limited warranty for manufacturer defects through Samsung Care and we also offer additional coverage for eligible devices through Samsung Care+. We have attached a link that should provide you with options to troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into what needs to be done to resolve this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and design
on August 1, 2024
Posted by: Case1ne
[This review was collected as part of a promotion.] For streaming photography and day to day tasks. Great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
#1 top choice. No other is comparable.
on August 1, 2024
Posted by: Madprofessordoomsdayguy
[This review was collected as part of a promotion.] Galaxy Ai does some awesome editing on the photos by word alone. Am amazed at how far technology has advanced
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First flagship.
on August 1, 2024
Posted by: GalaxyGremlin
[This review was collected as part of a promotion.] I have been a long time Samsung Galaxy user but this is the first S series phone I have gotten. Extremely impressed with the capabilities and experience it provides. Responsive and capable of handling multiple tasks at once, I truly enjoy this phone. Galaxy AI is also a game changer on terms of features, including the live translate on calls and in text messages. Will never go back the other manufacturers after having this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thus phone is the best
on August 2, 2024
Posted by: Rbothicks
[This review was collected as part of a promotion.] I love this phone, and AI I am a mechanic and AI helps me alot trouble shooting repairs tha rt need to be done. And as for the phone I am always finding new things that it can do. . Be hard to live with out it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I gave in.
on August 2, 2024
Posted by: Pinksocks
[This review was collected as part of a promotion.] Galaxy s23 for the win. Not good at tech and this is my first really smart device. Also my first use of smart features because smart devices scare me. Took time to get used to so many new ways of doing everyday tasks. This A.I. and tips guided me through everything effortless as possible. Even loosing my passwords is not anger inducing anymore. Embarrassed to admit I was wrong about smart devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is an awesome phone
on August 2, 2024
Posted by: ChilliWilli
[This review was collected as part of a promotion.] I like this phone, I like that is heavy and thick and a smooth feeling that I didn't experience with other phones and so far is been a great purchase but would like to have on my hands now da Galaxy Ultra,looks more sleeker and a style that's over da moon, above all I'm satisfied with this one and hopefully I could afford da Galaxy Ultra...!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on August 3, 2024
Posted by: XeroDevil
[This review was collected as part of a promotion.] As a customer, I am thoroughly impressed with the Samsung Galaxy S23 series. The sleek design and stunning Dynamic AMOLED displays deliver vibrant visuals, while the Snapdragon 8 Gen 2 processor ensures fast and efficient performance. The camera systems, especially the 200MP sensor on the S23 Ultra, capture incredible detail and clarity. One of the standout features is the Galaxy AI, which enhances the overall user experience through smart photo and video optimization, personalized assistance with Bixby, efficient battery management, and performance optimization. The combination of top-notch hardware and intelligent AI makes the Galaxy S23 series a compelling choice for anyone looking for a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US