Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Galaxy has great features
on July 30, 2024
Posted by: ShinaJ
[This review was collected as part of a promotion.] This product has great features, similar to Galaxy AI.
I use my phone for gaming, shopping, entertainment
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung electronics.
on July 30, 2024
Posted by: Samsungsunshine
[This review was collected as part of a promotion.] I love my Samsung phone. I use it all day everyday for work and play.
It's user friendly and makes my day to day seemless.
It's user friendly and makes my day to day seemless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on July 30, 2024
Posted by: Kristle
[This review was collected as part of a promotion.] Easy to find accessories for, which is a plus. I mainly use this phone for work. It's easy to use for daily tasks. It's easy to use Word and other programs on. The Galaxy AI features are also amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as the s21+
on July 30, 2024
Posted by: Eddieb
[This review was collected as part of a promotion.] This phone consumes battery very quickly and the eye comfort shield sometimes doesn't turn on and it heats up very fast and doesn't have enough GB so it runs out of space too often. The camera is a little bit grainy in low light but great at videos. The speakers leave a little to be desired but work well. The refresh rate is nice as well as the galaxy Ai works well as it assists me in my regular tasks.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for providing us with your honest and insightful review, Eddie. We encourage our valued customers to let us know about their experience so that we can continue to make improvements to our products and services. We see that you are reaching out regarding your S23 FE and some things you are experiencing with your device. We have attached a link that helps you troubleshoot everything you mentioned. If this persists after doing so, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001424/smsng.us/Samsung-Support (camera)
https://www.samsung.com/us/support/troubleshooting/TSG01001388/ (phone battery)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001424/smsng.us/Samsung-Support (camera)
https://www.samsung.com/us/support/troubleshooting/TSG01001388/ (phone battery)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Quality
on July 30, 2024
Posted by: SamsungPhil
[This review was collected as part of a promotion.] The battery quality of this product is amazing and its performance surpasses the devices I'd been using before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always pleased with my phone.
on July 30, 2024
Posted by: ResonantdevilScotty
[This review was collected as part of a promotion.] I've owned 6 Samsung Phones and 4 of them Galaxy series. My current S23 is the best version I've owned thus far. I haven't upgraded to the Galaxy AI software yet, but think it will be a great enhancement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 30, 2024
Posted by: Galaxy3333
[This review was collected as part of a promotion.] Galaxy ai sorry bexi you got replace. .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
super duper cool
on July 30, 2024
Posted by: beastboy
[This review was collected as part of a promotion.] dis phone is great, def my fav model, dis phones battery life and loading time and all dat stuff is still top tier, just the same as when i bought it a year ago, i know dis phone has many years of life on it, me and dis phone are gonna be lifelong besties with all dis durability and high tech, even dat galaxy ai is unbeatable when it comes to convenience and coolness ;)
Value
5
Written by a customer while visiting Samsung US