Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
3
Good phone just faulty
on July 30, 2024
Posted by: BananaMan
[This review was collected as part of a promotion.] Phones good I just got a faulty one with a bad charging port, when galaxy ai got introduced it got added flawlessy and is pretty useful
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Hey BananaMan! Thanks for reaching out to us! Your feedback is invaluable to us. Our goal is to make sure each customer gets the most out of their devices. We see that you reached out to share your feedback on the Galaxy S2 3FE. It's great to see that you are loving the flawless addition of Galaxy AI to your phone. We hate to see that you are having trouble with your phone's charger port. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link provided for tips and options to help troubleshoot your phone's charger port. If this continues after doing so, please reach out to us at Samsung Support so that we can look into what steps need to be taken to get this resolved.
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo4F4LP3d3qKXsAMZx1m1EHUf_blmYbJtoxuLZFWNX0PUcWUn1n
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https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOoo4F4LP3d3qKXsAMZx1m1EHUf_blmYbJtoxuLZFWNX0PUcWUn1n
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Written by a customer while visiting Samsung US
Customer Rating
5
Buy buy buy
on July 30, 2024
Posted by: GalacticCrush
[This review was collected as part of a promotion.] The S23FE has been the easiest phone to use. I transitioned from another system and transferring my pictures and information was seamless, the new Galaxy AI feature is a godsend allowing my to connect to home systems and automate use. And of course the camera just cinches the deal. Fully recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 FE
on July 30, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] The Galaxy S23FE is just as good as s24 but for a much cheaper price. I am still exploring all the features the phone has. The pictures are really clear and taking photos is superb. The galaxy AI is great I can circle an item and the phone looks up that item.
The only downside to the phone so far is the battery life. It drains pretty quickly.
The only downside to the phone so far is the battery life. It drains pretty quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great, reliable phone.
on July 30, 2024
Posted by: GalaxyAlwayz
[This review was collected as part of a promotion.] I love this phone. It is super dependable and does everything I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S23 is the best
on July 30, 2024
Posted by: Luvbug1191
[This review was collected as part of a promotion.] I love my S23 I use it work it has a lot of storage to hold all of your photos and files. I like using it for work with A1 that makes work meetings even better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It work great!!
on July 30, 2024
Posted by: Bailen97
[This review was collected as part of a promotion.] The mobile device's battery life is impressive, its performance is satisfactory, and the camera captures high-quality images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Keyboard dying
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It was doing really well until recently. Now if you try to type letters from the bottom row more often than not I get a space instead.
Value
3
Response from Samsung USBy R&R Team, July 30, 2024
We appreciate you taking the time to leave us a review, Penny. We always love to hear from our loyal customers. We noticed that you were reaching out to us about your S23 FE and the keyboard being unresponsive. We would like you to check out the link posted below to help troubleshoot this. If this persists, contact us at Samsung Support for additional support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01209532/#:~:text=If%20the%20keyboard%20isn%27t,do%20to%20solve%20the%20issue.
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https://www.samsung.com/us/support/troubleshooting/TSG01209532/#:~:text=If%20the%20keyboard%20isn%27t,do%20to%20solve%20the%20issue.
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on July 30, 2024
Posted by: c0d3w00k
[This review was collected as part of a promotion.] Literally with the amount of storage...processing power... AI... and the fact that I've dropped this phone 100+ times and it still looks brand new... best phone ever... seriously impressed. Paired together with my s9 ultra tablet and a s pen pro... seamless integrated perfection.
Value
5
Written by a customer while visiting Samsung US