Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Great phone
on July 30, 2024
Posted by: Aladdin
[This review was collected as part of a promotion.] I had this Ultra 23 for a minute and it so far is the best, camera work is amazing. Design is pretty cool as well. I love the s pen. I had a phone five years that was breaking down. From that phone to this phone it's a miracle how great this phone is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great functions.
on July 30, 2024
Posted by: Beanzzmum
[This review was collected as part of a promotion.] Galaxy AI is extremely helpful in this device. I am new to it but have used it several times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on July 30, 2024
Posted by: ImJustAGirl
[This review was collected as part of a promotion.] Love using my phone for streaming music and movies on Netflix. Galaxy AI is super helpful and resourcefuo. Size of phone is perfect
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 23 fe
on July 30, 2024
Posted by: Delyan
[This review was collected as part of a promotion.] I love the Samsung galaxy fe camera is great durability is awesome plenty of room love bixby and galaxy Ai. I have owned this phone for 6 months and I am still learning about everything it can do!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 30, 2024
Posted by: Gabi627
[This review was collected as part of a promotion.] I use my phone for streaming, & video games & for photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on July 30, 2024
Posted by: Beethe1
[This review was collected as part of a promotion.] I mainly use my phone for games, work, checking personal email, and social media. I guess that's normal however, I use these apps much less than the average person. When I purchased this phone I was honestly just thinking that I wanted quality over bells and whistles.
The condition of the phone was good. It looked new. The only way one would be able to tell that it wasn't brand new, is really just by the way it performs. I think sometimes it is a lot slower than it should be. I do not have a lot of apps on my phone so I know it can't be the amount of space that I'm using.
Overall it's a decent phone and it meets my personal needs. Oh, the camera. I don't think it's great honestly. The pictures that I have taken haven't been any better than my S21 and I think I'm a pretty decent camara man.
Value
3
Response from Samsung USBy R&R Team, September 20, 2024
Thank you for sharing your thoughts on the Galaxy S23 FE. We’re glad to hear that your phone meets your personal needs, but we understand that you’re experiencing slower performance and weren’t impressed with the camera quality. To improve performance, you can check if background apps or cached data are impacting the speed of your phone. We recommend clearing your app cache or using the Device Care feature to optimize performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power, clearing away unneeded items from memory, deleting unnecessary files, scanning for malware, and closing apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Then tap Optimize now, and tap Done. As for the camera, the S23 FE comes with enhanced AI features, so ensuring you have the latest software updates could improve the image quality. If you haven’t already, explore the advanced camera settings to get the best results from your shots. You can find more tips on maximizing your camera in the link provided. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/ (Keep your Galaxy phone or tablet from slowing down)
https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?srsltid=AfmBOooVRNbbZ4AcqAsN0RbiWWtwweePWOvIGqD6yjmx6RzAcDHouDPl (Camera Tips)
https://www.samsung.com/us/support/answer/ANS00078985/ (Keep your Galaxy phone or tablet from slowing down)
https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?srsltid=AfmBOooVRNbbZ4AcqAsN0RbiWWtwweePWOvIGqD6yjmx6RzAcDHouDPl (Camera Tips)
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Features
on July 30, 2024
Posted by: ugottabkiddin
[This review was collected as part of a promotion.] The S23FE with its AI features and extremely fast
processor solidly lands this phone in the Flagship Category. Ample battery power and a beautiful screen with fast refresh leave nothing to be desired in this winner. This spectacular hardware coupled with years of OS and Ui updates together with an irresistible price make it the definition on a "sure thing" when deciding what to buy.
processor solidly lands this phone in the Flagship Category. Ample battery power and a beautiful screen with fast refresh leave nothing to be desired in this winner. This spectacular hardware coupled with years of OS and Ui updates together with an irresistible price make it the definition on a "sure thing" when deciding what to buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the price
on July 30, 2024
Posted by: Alama123
[This review was collected as part of a promotion.] Great for the price, solid, decent processing speed and camera quality.
Galaxy AI
Galaxy AI
Value
4
Written by a customer while visiting Samsung US